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Excellent 8.5
Based on 17001 reviews

Recent customer comments

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based on 17001 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Chung T.
June 25, 2013
Wonderful room. Some staff need more training...
Room size, cleanness and comfort. Lots of shopping option. Lots of dinning option.
The hotel is wonderful, but some staff still needs training. Just for example, I forgot my key inside and found a hotel staff entering another room, so I tried to ask him for help, but he just ignored me. No answer at all and I kept trying to ask him and nothing. I was really pissed, thanks god that other hotel staff appeared and asked if I need help and after confirming my identity, let me back inside my room to get the key. The overall is good but some staff is just unkind and not helpful, while others are very nice. This applies to the restaurants too. Hotel need to review all their staff. And worse thing is that they still charge US 20 / day to use Internet... That's absurd based on the price of the room.

Alvin M.
June 24, 2013
Super cozy
Large room, bathroom and comfy bed

Alvin M.
June 24, 2013
Cozy yet satisfied
Large room, large bathroom, cozy room

Komalin P.
South Africa
June 24, 2013
Great Modern Hotel
casino, night life, friendly staff
Was very relaxing

Yu-Chun L.
June 24, 2013
Top five-star hotel in the Cotai Area.
spacious room, very comfortable bed. great for shopping and intertaining.
definitely worth paying a visit if you have never been to a Venetian Hotel, although there are a lot of tourists during the day, it's quieter at night. Shopping is very convenient in the Grand Canal and is closely connected to the Cotai Central Mall. If the hotel provides free wi-fi internet service it would be even better.

June 24, 2013
nice room to stay
new, strategic location, happening

sherrylyn A.
June 24, 2013
Fab. Shopping and casino
Big, clean room, accomodating staff

Stephen F.
United Kingdom
June 24, 2013
Vey Satisfactory
Location, room ease of transport
It was a pleasant stay goodd room good organisation very comprehensive facilities.

Su T.
June 24, 2013
Luxurious, spacious, Accomodating staff
Huge room, shuttle transfer, casino
Great service, superb shuttle bus transfer to airport, jetty, and town centre, and huge luxurious room.

sia L.
June 24, 2013
nice hotel
casino nice food
nice hotel convience nice shopping nice view valuable