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Excellent 8.5
Based on 16856 reviews

Recent customer comments

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based on 16856 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

frederick K.
June 07, 2013
this hotel has it's own casino..great room..
as this hotel is big , the check in queue is quite long. maybe it could have more check in counters

Patrizia P.
June 07, 2013
Hotel overwhelming but room excellent
Everything is there so no need to go out, lots of attractions inside, excellent room
The shuttle service at the airport is very convenient and the hotel is only about 10 mins away. The check in is complicated and very late (15:00) and the lobby extremely crowded. However, you can leave the suitcases there and start your own tour inside this large hotel. The casino is very big but for non smokers quite uncomfortable. There are a lot of shopping areas and the set up of a canal with gondolas is quite charming. The room was very beautiful and good equipped (we had an iron in the closet, very convenient). The room and bathroom was big and clean.

Grzegorz W.
June 07, 2013
The Venetian offers a fantastic choice of food, excellent rooms and service for an affordable price (and if you are gambling the reward points can get you free meals, drinks and even rooms). They upgraded us on arrival without asking but be careful the internet in all rooms is charged at 16euros per day (very expensive). The Cotai discovery package does not cost much and you get a passport with big discounts on many activities such as breakfasts (you can swop for lunch etc..), if you don't want some activities you can also change these for cash-back in the Casino. The attached shopping mall is huge and will take a whole day to walk around and through all the canals (if you have ever been to the Las Vegas Venetian - its the same quality with many, many more shops). Be careful though if you are planning to go shopping because Macau and Hong Kong are far more expensive for branded goods (in fact most clothing and accessories) than all European shops - don't think you will get any bargains for your louis or Gucci bags for example. If arriving at the airport there is a shuttle bus to the Venetian and if arriving by boat from HK then there is a shuttle bus station across the road - very well organized. If going into town use the shuttle bus from the Sands hotel across the road as taxis are very rare and expensive and the Venetian shuttle does not go into the historic town. If you are a gambler then its worth a visit but i would never go back in comparison to Las Vegas. The main difference is that Vegas is focused on gambling and also entertainment for all age groups and Macau is not, they just focus on you spensing your money on Casinos and shopping and very little shows and entertainment compared to Vegas. Also if you are playing be aware that there are the usual Poker, Blackjack international games but most games are focused and designed for Asian's which we Europeans find hard to understand and appreciate. All the slots are pretty rubbish, expensive and boring

Kaustav B.
June 07, 2013
Great. Value for money.
Casino, Activities, Great food
Comfortable & excellent

Uli H.
June 07, 2013
clean, good location, friendly staff
cleanliness, location, friendly staff

Norman N.
June 07, 2013
No big deal. Should have chosen another hotel.
Big rooms, condola cruise and large bath
The place was flooded with china tourist. Messy. Don't have the holiday feeling.

June 07, 2013
poor maintenance room, old
good location for shopping

Conrad M.
June 06, 2013
very satisfying
state of art, casino, a complete package
One must stay at the venetian atleast once. can easily spend 2 days at the hotel.

San C.
June 06, 2013
Enjoyed our stay at the Venetian.
Free shuttle to/from ferry port. Great lobby. Awesome shopping.
Loved this hotel. Good price for a 70sq.m. suite accommodating four people. Only downsides were: 1) Pillows smelled of smoke despite this being a non-smoking room; 2) Wi-fi not free.

June 06, 2013
service very good, room very clean and tidy.
services very good, room very clean and tidy and near to airport.