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2015
Excellent 8.5
Based on 17075 reviews

Recent customer comments

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Excellent



based on 17075 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8
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papatsara S. from Thailand
Families with older children
Stayed one night in January 2013
not expensive and good location
the room rate ok, easy to go to shopping
nice hotel and good location easy to find out the resturant
Reviewed June 26, 2013

papatsara S. from Thailand
Families with older children
Stayed one night in June 2013
nice hotel, good location, good food
good rate, good food and good for shopping
i like this hotel becsue is near to every where if you wnat to go, and staff also good service
Reviewed June 26, 2013

Kinnie W. from Hong Kong
Families with young children
Stayed one night in June 2013
adequate activities for children
big room, night shopping, convenience of many restaurants (not cuisine)
Reviewed June 26, 2013

AYE L. from Indonesia
Groups
Stayed 4 nights in June 2013
good good good
good hotel,easy access to the airport,centrally located
Very nice
Reviewed June 26, 2013

dewi C. from Indonesia
Families with older children
Stayed 2 nights in June 2013
Very nice hotel luxury
All the staff can speak good english
Reviewed June 25, 2013

Zhi T. from Singapore
Families with older children
Stayed one night in May 2013
Great hotel with everything needed.
Close to the airport, good restaurants in the hotel like lord stow and the famous pork bun and shuttle buses readily available.
Reviewed June 25, 2013

Tony S. from Indonesia
Families with young children
Stayed one night in June 2013
good quality hotel
comfort room and bathroom
Reviewed June 25, 2013

Chung T. from Brazil
Groups
Stayed one night in June 2013
Wonderful room. Some staff need more training...
Room size, cleanness and comfort. Lots of shopping option. Lots of dinning option.
The hotel is wonderful, but some staff still needs training. Just for example, I forgot my key inside and found a hotel staff entering another room, so I tried to ask him for help, but he just ignored me. No answer at all and I kept trying to ask him and nothing. I was really pissed, thanks god that other hotel staff appeared and asked if I need help and after confirming my identity, let me back inside my room to get the key. The overall is good but some staff is just unkind and not helpful, while others are very nice. This applies to the restaurants too. Hotel need to review all their staff. And worse thing is that they still charge US 20 / day to use Internet... That's absurd based on the price of the room.
Reviewed June 25, 2013

Alvin M. from Indonesia
Groups
Stayed one night in June 2013
Super cozy
Large room, bathroom and comfy bed
Reviewed June 24, 2013

Alvin M. from Indonesia
Groups
Stayed one night in June 2013
Cozy yet satisfied
Large room, large bathroom, cozy room
Reviewed June 24, 2013