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Excellent 8.5
Based on 16993 reviews

Recent customer comments

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based on 16993 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

Novita B.
January 06, 2016
Not a kid friendly hotel
Dining, shopping and location are awesome
Be careful if you are staying with kids because they have stairs on the suites, the in-room lighting is quite dark so there is a high possibility that your kid will trip and fall if left unattended. The hotel is quite poorly design for family with kids which unlike the venetian in Las Vegas, this one wont allow you to walk through the casino to get to your suites if you have any underage person ( below 21) with you. So if you are travelling with kids get ready to make a big turn walking all the way to the third floor just to get to your suites. The plus points are the very spacious Bella Suites which have a private family/ dining room and the bathroom has a big bath tub.

Novita B.
January 06, 2016
such a hassle to stay with kids
Plenty of food option at the foodcourt on level 3 (pho hoa is my fave), most of the shopping can be done indoor as the hotel is connected to four seasons shops and sands cotai central, spacious rooms.
I hate the way they design the hotel which make you go all the way to level 3 just to get to your room because you cannot cut through casino with kids in tow. And maybe they shoud do a more thorough bathroom cleaning as on the second day the toilet began to smell.

January 05, 2016
Superb and spacious room
Good location, spacious room and shopping within hotel vivinity

Chen H.
January 04, 2016
A very spacious and good hotel, worthy to stay
Spacious, value for money and shopping
This is indeed very spacious, nice to stay in this hotel because of its mega shopping mall. Near to the tapai village which is a good tourist spot. One thing for sure is this hotel is very crowded.

bernardo S.
January 04, 2016
huge hotel
big room, shopping ,food
Feel like staying in a shopping mall

Chiang T.
January 04, 2016
Spacious, Very relaxing,

Herminio C.
January 04, 2016
Nice location, Shopping is very convenience.
Clean , Location , Shopping.
We enjoyed every minutes of our stay . We have a good sleep and you can have a pleasure of your choice 24 hours a day!

Teddy G.
January 04, 2016
Bella suites
luxury, mall inside, and free shuttle
Very nice hotel with large mal, shuttle bus is free, one stop solution for shop,dine and sleep

January 04, 2016
Polite Front Desk Staff, but not Bus Counter staff
Location, fast check in
Not a first timer for Venetian Hotel. There were some improvements - faster check in, luggage were sent to room. We reached at 10am+, but we were not able to check in. Only available to check in after 2.30pm. So, we put our luggage at the luggage storage. After check in, luggage were sent directly to our room. Overall experience was good EXCEPT - staff at the Venetian bus counter were unfriendly and provide wrong information. When we purchased ferry ticket to HK airport, we were told to go to Outer Harbour Ferry Terminal (Old Ferry Terminal). However the next morning 7am, when we were searching for the queue for the shuttle bus, we were told to queue for Taipa Ferry Terminal. Because of the wrong information by the staff at the Venetian Bus Counter, we had to take 2 taxi from Taipa to Old Ferry Terminal.

Amanda H.
January 04, 2016
Comfy room
Comfy room, great variety of shops/activities, frequent shuttle service to ferry terminal