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Excellent 8.5
Based on 16856 reviews

Recent customer comments

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based on 16856 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

8.3 Sandra T.
April 12, 2013
Luxurious and well-connected
Beautiful and spacious rooms, connected to shopping mall and casino, free airport transfer
It was very pleasant as the rooms were big and well-furnished. The food sold there was pricey however. And you have to pay for wifi.

7.7 betty H.
April 12, 2013
great place
big room, nice bad, easy to shoppping

7.3 Kan Y.
April 12, 2013
Pleasant, comfortable
good bus service, spacious room, well designed.
Front desk check-in can be more helpful. Concierge service is excellent and staff very helpful, please tell them that. Overall, my stay at Venetian has been very satisfactory.

7.7 Maria N.
April 12, 2013
Since the hotel was too big and too touristy
room, bathroom, shops
Since the hotel was too big and too touristy, guests will definitely get lost and feel that it is not homey and svc. not very personal and surroundings very crowded because of too many people/tourists walking around the hotel.

8 Bengt L.
April 12, 2013
Not that impressed
Large room, children's playroom, ice-cream and coffee at "St Mark's square"
The Venetian is a shopping mall and casino with suites on the top. The hotel seems to be almost a side business. The shopping mall is designed to look like a pretty tacky copy of Venice with canals and singing gondoliers. It is still just a shopping mall in the end. The staff at the food court in the mall were as stressed out and ignorant about allergies as in any food court in any shopping mall. When going to breakfast the first morning we were seated next to the Asian buffet and didn't find anything to eat as noodles and congee are not our idea of breakfast. Several unhappy Westerners in that section who all did not discover that bread and cereal were in a completely different area. There isn't any hotel restaurant, there are just various franchises in the mall. One quite annoying thing with our 4- and 6-year-olds was that the entire first floor is fenced off for the casino, meaning that we had to do long detours through the mall on the 3rd floor to get between the lobby and the suites. It is located on the Cotai strip, meaning that there is nothing but similar casino hotels in the vicinity. Going to old Macao is a 15 minute taxi drive. The children had a good time, though, they enjoyed the play center (The Qube, additional cost of 100MOP per child, free in other hotels) and taking a gondola ride (cost 400 MOP for one adult and 2 children). We will not be going back to the Venetian the next time we go to Macao.

8.7 Kiattisak A.
April 12, 2013
Good time!
Casino, Room, location
Everything was great during our stay there. However, the hotel looks older than the last time I went. Should have free wifi service for this type of a resort.

8.7 CHIN Y.
April 11, 2013
Nice ambience, spacious room and superb view!
Spacious, quality services and superb lunch!
Nice & unforgettable experiences. If free WIFI provided will be perfect!

7 John M.
April 11, 2013
good and nice hotel
elegant, nice ambiance, clean and big
it was a nice experience staying at the venetian hotel it is worth the price. I will keep coming back if i have the time.

7.7 Premal P.
April 11, 2013
Fantastic.....If you go to Macau stay here.
Central Location, Huge huge size of the hotel, Inhouse activities and 4 luxurious pools
U need 2 days to explore the hotel in total. The place is amazing and lots and lots of shopping, food and 4 luxurious pools to enjoy. Its definitely worth a drop to stay here. If you are running to a tight budget then get yourself registered for promotions on the hotel site and grab one whenever its on offer. In my case I got 1 NIGHT FREE for 1 NIGHT OF PAID STAY.

10 Puriwana P.
April 11, 2013
Great Stay
location, food, shopping