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Recent customer comments

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based on 16728 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Staff Performance 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

8 Wail S.
United Arab Emirates
January 03, 2013
Lovely hotel and service with a smile
nice hotel
the hotel location was good, and service is very good.

9.3 Rommel O.
January 01, 2013
Great hotel
A total package... great accomodation, shopping and nightlife.
great hotel, if you want to relax venetian is a great hotel the price is affordable. good thing there are so many filipinos employed in the hotel, very helpful, warm and always have a smile. one thing that we were dissapointed is it is ok to have a deposit upon checking in but the cancellation will take 2 weeks. hope this will be corrected.

8.7 Gunnar E.
January 01, 2013
A very big place!
Great room (suite) many restaurant choices, lots to see.
Everything is large here! This is of course good for the roms, but otherwise it is quite easy to get lost, one needs a map to get around. Very crowded with lots of day visitors to the public parts, but allinall it was a great experience! We stayed for three nights which gave us time to see the the place and its neighbouring casinos and also to make a day trip to see Macau as well. Convenient with very frequent free shuttlebuses to and from the ferry terminals. A negative surprise was that internet access is charged .

6.3 Pimsiri T.
January 09, 2013
good location but small room
convenient and good location
the hotel is located closed to mtr. it's only about 10 min-walking. there are also many good shops including local restaurants, cloths, and cosmetics with reasonable price nearby. the room is clean but a bit small.

10 Lilia P.
January 09, 2013
Best Hotel I have stayed at!
Beautiful hotel with large rooms
Rooms are spacious and very comfortable. The interior and exterior of the whole hotel is very beautiful. There are a lot of activities and surprises in store for everyone. One will not run out of things to see and do.

10 manoj P.
January 08, 2013
nice hotel
one stop solution
like to go there again,can find there all need for holiday and shopping with fun

7.7 Roy S.
January 05, 2013
Lovely hotel but too crowded
Surrounded by hundreds of shops
My room was nice and spacious. The location of the hotel is great with easy access and connection to other hotels, building and attractions. The only thing that made the stay less convenience is the situation of the lobby, especially West Lobby, too crowded. The hotel should be able to organize better especially during the peak season.

6 Sintra S.
January 06, 2013
Nice hotel but too crowded
Nice room and shopping mall just down stairs
Nice room but it was too crowded in the lobby. The hotel lobby is more like bus station and it makes it hard to find help or service.

8 CJ S.
January 13, 2013
Luxurious hotel with good service
Big room, The Venetian has plenty of shops and restaurants
The room is very big, comfortable and the decorations are nice, compatible with its price, which is expensive of course! However, the linen is not very clean and most shockingly there is blood stain on it, which is quite a disappointment for a luxurious hotel like that. My booking comes with a package, which is value for the money. The Venetian itself is a marvellous attraction, which is designed exactly like Venice, and with plenty of shops and restaurants, you can shop or eat till you drop. Good place for window shopping as well. There are also casinos for some leisure gambling. One day is not enough for the Venetian alone.

7.7 Hwee L.
January 10, 2013
Massive hotel that is a shopping paradise
Easily accessible to different parts of Macau, lots of F&B options
Stayed in Bella suite with my family, room is spacious & comfortable. Had a nice view cotai strip. Hotel is massive with lots of shopping & food options. A few entertainment options available both at hotel & opposite at City of Dreams too. A bit gaudy dressed up for my personal taste but it does have everything to cater to both young & old