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Excellent 8.5
Based on 16835 reviews

Recent customer comments

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based on 16835 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 8.5
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.1
  • Food/Dining 7.8

7.7 puah L.
October 15, 2015
Nice & Clear
Clean , staff friendly, good facility
Enjoy !

6.3 SZE C.
Hong Kong
October 15, 2015
not valuable at all
clean room
me and my boyfriend checked in at midnight. although there's just us checking in but the staff handling is very slow. the room is nice and clean however the wifi cannot be connect inroom. we can only use the wifi by the door side and it's totally inconvenient for us! not worth anyways!

8 SIU Y.
Hong Kong
October 15, 2015
Birthday trip
Large Room, Birthday Cake, Luxury

9.3 Tan T.
October 14, 2015
good stay
nice scenery, big spacious comfy room, near amenties and attractions
have a very pleasant stay in the hotel. definitely worth the value. will come back again.

6.3 Lim L.
October 14, 2015
At this Price
Big room, nice decor, big casino
At the price I think the room should come with free wifi but because its book agoda instead of direct with hotel website, there is 30 buxs charge for wifi per day? This is 5 star hotel and not cheap per nite, so agoda are discriminated agst?

7 Helen H.
October 14, 2015
1. Grand. 2. Big room. 3. Free upgrade to a view suite
The hotel needs upgrade coz too old Can't imagine one of the TV is an old box TV

8.3 YUEN L.
Hong Kong
October 14, 2015
Spacious and comfortable
The room has simple partition with a sitting room. Great view. Tour round the hotel with less people at night.
The room is very spacious with a sitting room. Leisure and comfortable to stay at the room. A little bit far away if you go to central. Taxi to central around MOP 60 to 80.

8.7 Chin S.
October 13, 2015
Good stay
value for money

8 CAI L.
Hong Kong
October 12, 2015
Spacious room, grand decorations
Spacious Room, grand decorations, near to casino

5.3 Louise M.
October 12, 2015
Go and Look at it ... but don't stay!
The Hotel Staff at Check-in, Some of the restaurants, the rooms
My husband and I took my elderly parents for the weekend. The woman who checked us in was absolutely delightful and extremely helpful and made a wonderful first impression. We thought they would like the old world charm of the Venetian. While the rooms are very comfortable and of course are meant to have that old world charm, they do seem very dated. The worst thing about this hotel is the size - it is just way too big and the signage is very misleading. Although we used the maps and the interactive floor maps, we kept getting lost and when we asked the staff for help, they ALWAYS pointed us through the middle of the casino - I feel this is a definite ploy to try and get you to gamble on your way past, no matter which direction you are wanting to go. This made us extremely frustrated especially with older people who ended up having to walk way further than was necessary. The toilets in the public areas of the hotel were disgusting. The bins were overflowing with paper and there were hand-towels all over the floor in the wash basin areas. There should be staff there to make sure this doesn't build up, especially at busy times at the hotel. I would recommend that people go and see the Venetian but not stay there. I felt like I was trapped like Truman in the Truman Show with the fake sky ceiling and getting lost all the time. I couldn't wait to get out!!!