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Recent customer comments

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All reviews (783)

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based on 783 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5 Camille P.
January 29, 2011
Lovely hotel. Worst service.
LOvely room
Receptionist weren't a great help. Unable to ask decent questions as they were unable to communicate effectively and give out directions. I wasnt expecting that the hotel would be close to the border, thus, everyone were chinese and cannot understand a word of english when asking for directions. Hotel is way overrated. not a very good value for money.

6 Sian L.
December 17, 2010
Great location and rooms are ok and acceptable
beside the hotel have 24 mini market
no rstaurant or breakfast
for taxi, have to walk infront little bit as there taxi cannot stop.

6.3 NG H.
December 10, 2010
Yes good location
Room is small
Generally is ok with me , except the counter Staff are smiling , friendly but not helpful even a simple job you requested .

5.7 Eng L.
December 14, 2010
Nice "Local" hotel
Nice place to stay within local neighbourhood
Hotel needs some "upgrade", Staff with limited English capabilities
the hotel is located within the old city. there are not as many tourists as others casino hotels. here is the place where you could enjoy the local food together with local people. to go to the famous macao tourist spots, it is quite easy to take local bus as there are many bus routes passing through that area. however, bear in mind to take enough coins. if shopping is your take, then walking over to the border (zhuhai) is easy enough. there is the discount/bargain/food heaven if you like. be prepared to spend minimum 3 hours of your travel time.

5.3 Ryan G.
United States of America
December 09, 2010
Basic Hotel, Good Location, So So Service
Good Location, Decent price
Things felt old and a little worn out, Hotel Reception desk wasn't very helpful
First, the location of the hotel is pretty good. It's about 15 minutes cab ride from everything. 15 minutes from the Macau tower and 15 from the free bus to the North casinos. 15 mins to the south casinos. 15 minutes to the cool bar, MP3. Alternatively you can take the bus to the dog racing track and walk to the hotel. Check in was slow and the people fumbled to find my reservation - which wore at my patience and gave us undue stress. They did provide a free map of macau, though. That was good. The hotel itself feels a bit old and worn with very small claustrophobic elevators. The rooms are a bit of the same. The rug seemed quite worn. The view wasn't much (and I wasn't expecting anything, anyway) and everything seemed a bit older than I'd like. Small LCD TV was enough, but not special. They did provide toiletries like toothbrush and soap and shampoo in generous amounts. That was nice. It would have saved us a lot of frustration if they could have been more helpful. Overall the hotel wasn't bad, but it just wasn't that good either. I will be looking elsewhere when I go back to Macau.

8.3 EMMA D.
November 25, 2010
Its a Nice Hotel and good location
we like the room and features, like comfort room and air condition
the receptionist should have good english understanding and communication with clients.
Well, we could say that the hotel is good, affordable price and nice to stay with. Good bathroom and airconditioning. Clean beddings and comfortable to sleep with. The place is good and it can be better if it is nearer to the city, but if the travellers prefer a quiet place i will still recommend the hotel. Its really nice and safe. The problem we had is when i talked over the phone to the receptionist is they cant understand my english well, maybe they are not familiar with some of my words. I would suggest that it would be better if they are knowledgeable with international language which is english. But I said the hotel is good and i will still recommend to some travellers. Hope to stay there again. Goodluck

4 Hemayur M.
November 17, 2010
Small Rooms, budget hotel
Overall Ok, nothing much gr88 in the say, chepest hotel for 3 i could find
Location is not convienent, seems located in some Residential Area, everything is far away, staff not friendly and dose not advise properly
Stay was good, just a night for 3 adults, could have been better if location was goood, very interier some residencial area it seems also staff can be polite and more friendly, no special consideration for anything, This was the chepest i could find as i made a book just last minute. But still a ok place to sleep............

6 Dorothy L.
November 10, 2010
Nice rooms but far from city
Nice small hotel. Clean rooms.
Far from city center.
Good value for money. Would recommend to friend or family if they don't mind being far from the city. Nice clean room and bathroom.

2.7 Johan O.
November 18, 2010
Bad englishtalking staff bad location
Only pro is that it was cheap
Bad english, bad location, bad roomservice
The location is a long way from the action so expect meny taxirides. The room also smelled bad and the roomservice was terrible. Just booked the hotel because it was the cheapest at the time.

October 24, 2010
Lift small & door close fast, Rooms & bed small
Near to foods location & shopping
lift & room to be improved
The location are not near to casino & you must take taxi to every location. The restaurant behind the hotel is quite nice.