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Big room, clean room and helpful staff...
Peter, Malaysia
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Hotel Area:
Macau City
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Number of Rooms:
58
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Towns Well Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Pusanisa T.
Couples
Thailand,
October 28, 2012
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Good location but bad feature
6
The location is so good, the front staff was so helpful. When we entered the room it was ok. Everything was seem good but the air condition was not function well. It was very hot then I called to the front staff, he sent us an old man with look badly to fix it. Once he entered my room he look at my girl friend with ugly smile, he took of his shoe and steped on the bed and just press on the air condition remote. Then he said that it was ok, which was in fact it was not ok. He stared at my girl friend and smile ugly. We want him to go out quickly. We felt so disgust, and felt that that bed was so dirty till we didn't touch that bed. Then we slept on one bed. On the night time we couldn't sleep well because aicoir was very hot (air condition didn't work), moreover we felt so itchy the whole night, we guessed that they never clean bed sheet. It was our nightmare in Macao.
Sightseeing/Attractions Tip:
Good location
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Sim H.
Groups
Singapore,
October 28, 2012
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Great Location and spacious room
7.3
The hotel is located just beside the famous shopping belt of Macau and the sightseeing spot St Paul ruins area. The bad point is this hotel is inside the small road which is not very noticeable along the main road. Need to be alert in locating the hotel when searching for it. Room is spacious and clean, worth the price for it great location and the spacious room. Will definitely come back for this hotel when in Macau again.
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Sim H.
Couples
Singapore,
October 28, 2012
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Great Location and spacious room
7.3
the hotel is located just beside the famous shopping belt of macau and the sightseeing spot st paul ruins area. the bad point is this hotel is inside the small road which is not very noticeable along the main road. need to be alert in locating the hotel when searching for it. room is spacious and clean, worth the price for it great location and the spacious room. will definitely come back for this hotel when in macau again.
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Kenny N.
Couples
Hong Kong,
October 28, 2012
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Good location but would not use again
4.3
Firstly, I booked here from the good reviews and high scre, but this is not a 'Hotel'. I insisted to taxi driver that I wanted to get to 'Jan Hing' hotel. He scolded me about it saying i was a fool and there is no such hotel and that he knows all the hotels in Macau. Anyway, it says quite clearly that it is Jan Hing Hotel on the booking form so I showed him but he was adamant. I called the 'hotel' and asked for directions and to verify name. He told me its Jan Hing Bun Gwoon which means Motel. Having got there, the place is was very disappointing. Upon entering my room, the air was very smelly, just the smell of an old room or renovation smells, anyway it was bad. Cleanliness seemed a bit off too, whether its just because of the old wooden furniture making me imagine everything is dirty is another matter. I dont like old furniture.
Now the bed, whilst the bed was ok, the pillows left a lot to be desired. They looked big and comfortable, but once you put your head down onto it, it flattens out to about 1mm. Even using 2 they still flattened to nothing.
I do not know how this place is rated so highly, higher than many proper hotels on this site.
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Aphisit M.
Solo travelers
Thailand,
October 23, 2012
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good room good location. Easy for go to shoping in city central.
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Yc L.
Groups
Malaysia,
October 20, 2012
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Great location but no security
5.3
Small, need to queue up....longtime waiting lift....security to be improve..., renovations is a good step to toward to comfortable..
Actually booked 2 nights but I only stay 1 night due to....security to cause us move out...
Shopping Tip:
Food and nearby shopping
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Andriy B.
Couples
Ukraine,
October 17, 2012
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Incompetent and non english speaking staff
Good room conditions, price, location
8.7
It was difficult to find hotel, even taxi driver and operator could not help. It was really hard to communicate with the receptionist even using gestures. On the other hand, the room conditions and hotel location is really great.
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Masakazu H.
Solo travelers
Japan,
October 16, 2012
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Good location but can be hard to find
Hotel is a no frills basic place to stay.
6
Ongoing construction in the hotel makes for a lot of noise in the morning. Front desk did not speak english well but managed to communicate. The free Wifi did not reach inside my room. I had to open the door and accessed from the hall way. Just a simple place to sleep. Don't expect much more than that.
Sightseeing/Attractions Tip:
Near the St. Paul's church.
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Romeo J.
Solo travelers
Australia,
October 15, 2012
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Great location, walk to tourist spots
Location, very close to tourist sports, shops
9.3
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Tse W.
Couples
Hong Kong,
October 14, 2012
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The small hotel is in a great location. It is easy to find and convenient to have food nearby.
Staff are nice and willingly to help. My triple room is certainly good for two people. It seems it was newly renovated. A good price for a simple hotel
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Customer Support
Customer Reviews - Towns Well Hotel, Macau
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