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Agoda Verified Reviews

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based on 213 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 5.8
  • Location 7.4
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for Money 7.9
  • Food/Dining 4.6

January 03, 2016
Value for the services.

5.3 Sulaini A.
January 01, 2016
Good location
1. Location 2.Spacious Room 3.Ample parking space
The location is good (city center - malls, pekan rabu etc), room is quite big and price is cheap..but you get what you pay for. But I wont recommend for old folks as there is no lift, and the stair climbing is quite high. The hotel is very old. Pool is open for public and cheap - so expect a lot of people in the pool.

December 31, 2015
Quite ok.
Hotel ned to upgrade.

8.7 Muhammad K.
December 15, 2015
Simple and comfortable
Location, comfort, affordable
We stayed here for 2 days and I must say it's a very good hotel in very affordable rates. We were 2 people and paid RM 120 for 2 days so it's RM 60/night which is very affordable. Don't expect much from this hotel. You will not get anything extra except for basic facilities. Location is also good. Major attractions of Alor Setar are near to this hotel like Masjid Zahir, Menara Alor Setar, Museum, mall, eating places. I must recommend it for budget travellers.

3 Sok T.
December 10, 2015

3.3 syed S.
December 07, 2015
large room but dirty and smelly
This is very bad hotel at kedah

6.3 mohammad A.
December 01, 2015
No synchronization
their staff really helpful and nice
I am unable to stay at this hotel due to all the rooms are fully booked but it was quite lucky for me when the hotel staff did apologized for all the miscommunication happened. I would suggest Agoda can inform the hotel management directly by phone or give a note to the customer to call the hotel management after booked. nevertheless, i am satisfied with the hotel staff and its management, they managed to find another hotel for me and paid it.

6.7 Mohd N.
December 01, 2015
No comment
Easy to find, safe car park and at the centre of town.

6.3 Tunku A.
November 29, 2015
Good short stay
Clean,location and swimming pool for the kids
Good,room clean,toilet clean near to Aman Central Mall and the swimming pool

5.3 Ean A.
November 11, 2015
I booked a room through I arrived late night around 3 am in the morning. It was a bad experiences when the guy in the front desk told me that the room is not available and full house. I was in shock because i already made a payment by agoda. They suppose to keep my room until i arrive to the hotel. The guy in the front desk, the old guy keep telling me that the room is not available even i told him that my room is already paid. He so confused and tried to call his manager if i'm not mistaken, his manager was very nice and apologize with me due to overlooked for my booking. I ask for the refund, and she allowed it and keep apologize to me. Then i have to find another place to stay