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Good 6.4
Based on 5044 reviews

Recent customer comments

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Good



based on 5044 reviews
  • Hotel Condition/Cleanliness 6.3
  • Facilities 6.0
  • Location 6.6
  • Room Comfort/Standard 6.7
  • Service 6.3
  • Value for Money 6.6
  • Food/Dining 5.8

4 Norita A.
Malaysia
June 06, 2016
Disappointed service
We paid RM 639.66 for 3 bedrooms apartment but the service is very disappointed. It does not worth the amount we paid. 1. Phone was not working and we unable to contact the receptionist/housekeeping from our room 2. When we entered the room was smelly. The bad odour maybe comes from the floor. 3. We paid extra RM 37 for water park entrance, however there are nothing much for older kids/teenager/adult to enjoy. 4. We also paid extra RM 37 for breakfast but the food served does not worth at all and no varieties. The cafe is full and the place where we eat i.e at the open hall at the back of cafe got a lot of flies. Overall such a waste of money and we will not recommend this holiday stay to any of our friends and families.

6.4 Ki C.
Malaysia
June 06, 2016
holiday
prefer more food selection for breakfast.

7.2 Nurul O.
Malaysia
June 05, 2016
Still okay
Everything was fine

6 ZAINAL A.
Malaysia
June 05, 2016
Water park
Should be free to all customers.

8.4 azizan L.
Malaysia
June 05, 2016
Great Holiday
Great

4.8 MUHAMMAD A.
Malaysia
June 05, 2016
Food no good and expensive.Staff not friendly
We request to clean our room but end up nobody turn up. Extra bed very expensive compare that they give me airbag.

6.4 Imran R.
Malaysia
June 05, 2016
Nice room
Ok..not too bad

2 Ganesan M.
Malaysia
June 05, 2016
Worst experince
Super late chk after 3pm. Room given with oily floor, toilet with people's vomit and bad smell. Request change room but given different room(road view) as what was paid for? 2nd room given ard 4.30-5pm... no aircond remote controller, call 4-5 with 3-4hrs to get remote controller from a worst response room service, bath tab no functioning. Breakfast environment ..full of flies, food is below average Summary: not justifed as International resort, eventhough 3star hotel with basic theme park. Wasting time to resolve all issue. Please look other location exp. Sunway lagoon, i-city. *For Agoda pls make sure the hotel info accuracy, what we get for what we paid for.

7.2 Mohd B.
Malaysia
June 04, 2016
Good but not helping
I went there on 2nd june 2016. The excitement,the experience,the joy would be tremendous. But,i left my favourite tshirt in the room. I called room service,they say they will check. I dont receive any feedback until today. I email thru website,there is also no response. It seems like they only provide accomodation n excitement,but not a single help

9.6 rozah Y.
Malaysia
June 04, 2016
the best family trip 3d2n
very cheap