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Excellent 8.5
Based on 1118 reviews

Recent customer comments

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Excellent



based on 1118 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 8.3
  • Room Comfort/Standard 8.9
  • Service 8.9
  • Value for Money 7.8
  • Food/Dining 8.1

Nik N.
Malaysia
February 15, 2016
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Woon S.
Malaysia
February 14, 2016
A Lookback @ Cameron Highlands Resort
Hospitality, lightning, comfortable bed
It was an awesome one. Tranquil and comfortable. The service of the servant (bellboy and restaurant) is good in overall. Check in/out procedure is smooth. Good breakfast service.

Teen T.
Singapore
February 12, 2016
Pleasant stay!
Elegant stay with personal touch!

alkhattab A.
Oman
February 11, 2016
Very friendly stuff and very nice hotel
Very friendly stuff and very nice hotel.nice food
Great stay

Joanne S.
Singapore
February 09, 2016
Surprised & disappointment
Spa & General Services
I am impressed with the staff attentiveness, however, I more disappointed with the many restrictions in respect of in room dining... The first 5 star hotel I have stayed which doesnt serve full day in room dining

Chin T.
Malaysia
February 08, 2016
moderate
The room balconies are too near to each other. The curtain in room 32 is transparent so is totally without privacy. Other than that, everything OK. I will rate 7 out of 10.

Shamshul S.
Malaysia
February 06, 2016
A Memorable Stay
CHR is a boutique hotel with excellent customer experience. We are glad to come back here since our last stay during the hotel Pre-Opening 10 years ago. The check-in experience was exceptional. We were ushered to the nearby sofa. We were greeted with warm towels and a welcome drink. Check-in process were all done casually at the sofa instead of the usual check-in counter. We were then escorted to the room by the FO staff and briefly explained the amenities and services provided by the hotel. CHR comes with the YTL Hotels signature bed & pillows which we enjoy very much. We tried the English Afternoon Tea. It was great but not as good as the one in The Ritz Carlton KL. However, we love the Cascade Breakfast. It offers a very refreshing concept of enjoying your breakfast instead of the usual buffet style. You're given a list of menu to select from. You can order unlimited food from the menu. On top of that, there are spread of cold dishes, cereals and desserts served on the buffet table. Assortment of breads, croissants and muffins were served to the table in a basket. Overall, it was an excellent experience and a memorable stay for us.

Nur A.
Singapore
February 02, 2016
Excellent Scenery & Great Service
Scenery, Location, Staff
Thank you to the staff who accommodates to our request (early check in) & showed us around the room and facilities available within the hotel. He was very hospitable throughout the check in/ check out process. Breakfast was very distinctive unlike the buffet style that hotels commonly provide. Really scrumptious [you can order more than 1 plate ;) ]

Wang H.
Singapore
February 01, 2016
Very very good
It's really a great experience staying this hotel

abdullah A.
Saudi Arabia
January 27, 2016
nice hotel
all thing
very nice hotel