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2015
Very good 7.3
Based on 8150 reviews

Recent customer comments

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Very good



based on 8150 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.5
  • Location 8.1
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.1
  • Food/Dining 6.8

HUI T.
Singapore
December 28, 2015
Not what it used to be
Location, view, fireplace
This is my 3rd time staying in Copthorne and we would choose to stay in the apartments which are cosy for family bonding. This time we took the 2 bedroom apartment. Except for the newly renovated bathroom, sad to say the rest of the apartment looks very worn and in need of renovation. The view from here is still as fantastic and location to Kea farm and the roadside market is a definite plus point. However, the jam to Brinchang is over an hour each way. I feel the management should increase the frequency of the shuttle service to town in view of the peak period. We could not get on the shuttle despite booking 2 days in advance and because of the jam, no taxis wanted to come to Copthorne. Luckily the tour desk was very helpful and managed to get us a ride from one of the tour coaches travelling down to Tanah Rata, otherwise we would have been stranded in the hotel. Coming back to the hotel was again another issue with taxi drivers charging M$50 for a trip which would normally cost M$20. We will definitely be back to Cameron but sad to say we will give Copthorne a miss and probably stay at a hotel nearer to Brinchang or even Tanah Rata. A pity, the hotel staff were very professional and helpful.

Fazlierizal A.
Malaysia
December 28, 2015
Good Location
Location, Lobby,
good hotel and nice location

kien Y.
Malaysia
December 28, 2015
facility and room condition not good.
location
not really satisfy.

Sheau L.
Singapore
December 28, 2015
Good location
Good services, staffs very friendly, good location
Very good location, room pretty big however the building is pretty old.

DALIP S.
Malaysia
December 28, 2015
Information of surrounding.
good veiw, good food Service very good
Rain and traffic spoil all the outing as I feel that timing for holidays was worst. Took us 5 hours to reach hotel from Tapah. Did not know all tea plantation strawberry park and food was around the hotel. Advertisement with posters in the lobby would have saved me from running to Brinchang for dinner. To compensate we had fun indoors.

nicole Y.
Malaysia
December 28, 2015
poor
location
Cleanness problem... i found hotel cup is quite dirty, still can see the coffee stick in the cup... is that the cleanness dint check well?

Amalia A.
Malaysia
December 27, 2015
Not too bad stay at the hotel
Superb breakfast buffet, location, helpful staffs
Stayed at the hotel for 3D2N. There were no major problems other than the physical condition of the rooms/hotel. Old furniture, old bed, the toilet flush was running nonstop-waste of water. Very slow lifts. But good points on the breakfast spread. Spoilt with choices. Staffs were helpful as we needed to change our room as they assigned us a room with two single beds die to the hotel has been fully occupied when we checked in. We had to make do with getting the beds combined for the first night, as we had a 1yo baby with us. And they managed to switch us to another room with king bed on second day. All was good. Location is walking distance to stalls selling vegetables, souvenirs. But during our stay, the stalls were not opened at night. All in all, it was an enjoyable stay at this hotel considering we got quite a cheap rate from Agoda. Rm 387 for 2 nights (bfast not included). We paid additional for the bfast at rm25/pax.

Li W.
Malaysia
December 27, 2015
Nice stay with comfortable room
Breakfast,cold weather, good attractions nearby
Breakfast,cold weather, good attractions nearby

PECK O.
Malaysia
December 27, 2015
Pleasant Stay.
High location, cool and nice weather, Quiet environment.
Quite a pleasant stay at Copthorne. But due to peak season, the traffic was very bad and jam was terrible. We were pleased that the weather is cooling enough.

Norman B.
Malaysia
December 27, 2015
Elevator not working
location,
One of 3 elevators not working; we had to wait a long time to use one