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Very good 7.3
Based on 2404 reviews

Recent customer comments

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Very good



based on 2404 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.0
  • Location 7.9
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 6.7

Dzukefli Y.
Malaysia
June 03, 2016
Secluded location within walking distance amenities.
Despite its location in the main town of Tanah Rata, the hotel feels remote and secluded which is nice and convenient. We stayed in the deluxe room which was apparently located in the newly renovated wing of the hotel facing the hills. Would recommend the deluxe room wholeheartedly. Definitely an upgrade from the older visage of the Superior rooms although those were nice as well. A few younger reception staffs might need a bit more polishing in service but a particular senior staff - whose name eludes me unfortunately - was courteous and excellent.

Mohamed E.
Malaysia
June 02, 2016
Beautiful hotel with great location
We enjoyed our stay here.. great mountain view with spacious room. Will come back again

Meng K.
Malaysia
May 31, 2016
Pristine surrounding
Comfortable room. Washroom worn down.

Stephen S.
India
May 31, 2016
Not really value for money
Poor restaurant & food quality. Rooms are not comfortable. paint smell, ancient equipments

SZE T.
Malaysia
May 31, 2016
Old hotel, good location
Walking distance to the town, but hotel a bit old and room got some smell

jennifer J.
Malaysia
May 31, 2016
Dirty and old
Room is dirty. Dead insects in bathroom (stayed for two nights and insects were still there when we check out),spider webs around corners of the room. Furnishing is old but ok. Its the cleanliness that is most disappointing. Water heater is not hot, unable to enjoy hot shower. No one help carry bags and luggages. Copthorne hotel which is almost the same price provides better service and rooms, and u will feel the difference once u walk into the hotel lobby.

ATIQAH S.
Malaysia
May 30, 2016
Comfortable
Nice place to stay.

Lee K.
Malaysia
May 30, 2016
Good Vacation
Good location, the room clean but carpet smelly when 1st step in. Room big enough and will stay again for next.

Loon K.
Singapore
May 29, 2016
Great hotel
Hotel is overall good and clean. Just nice for us to relax our 3 days in Cameron.

Tung W.
Malaysia
May 29, 2016
Hotel is old
A bit disappointing, room is smelly