arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1145 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.7
  • Location 8.3
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.9

ling H.
June 22, 2016
nice landscape, unique building
very nice service, friendly staff, but room lack of privacy, no fan, very old furniture

lai A.
June 14, 2016
Staff Service is great
no doubt this little cottage hotel do impress with it decoration. But the bed is not comfy and shower water temp is not working well. Staff service is good

robin T.
June 14, 2016
5 star price but zero star service
Very bad service worst experience of all the I stayed in!

Mandy C.
June 13, 2016
Disappointed with the breakfast
The place itself very nice, the staff was friendly, but the breakfast was awful, especially the tomato, it used to be very good Avoid in the school holiday if you want some peace and quite.

Michael C.
June 08, 2016
Unique place for a short trip
The place is nostalgic and nice for a quick visit and spending some quiet time. It is a classic place, therefore don't expect modern amenities. The fireplace is fantastic and cosy in the evenings for nice moments with the family. Dinner is great with quality food and breakfast is as enjoyable in the glass terrace. The garden is superb for tea time and the scones are super. It is a great short stop for a slowdown from the hectic city.

aziddin A.
June 03, 2016
Beautiful Landscape garden
3 days 2 night stay is really meaningful for us who really looking for beautiful scenery at Cameron highland, and guess what this hotel provide u more than just a stay .... Cons : need to work on Breakfast menu and experience mosquito in the middle of night..

Chen C.
May 29, 2016
Good getaway at Cameron Highland
Cameron Highland is our annual getaway from the hot hazy environment in the city. Smokehouse was the ideal place to spend 5 nights to rejuvenate our senses and health

May 27, 2016
It was a wonderful experience
We had so much fun staying there, the staff were friendly & helpful, worth every penny staying here.

May 24, 2016
Quiet, Serenity, Peaceful, English, Relax, Nature
We've heard of Smokehouse for very long time and finally tried it ourselves and I would like to say it is a very nice stay and worth it. It's very serene and peaceful stay. For those who likes English living concept, this is one not to be miss. One can just spend a whole day taking a stroll around the area and sip a cuppa or two of English tea with some scones and just enjoy the nature clean fresh air and cold breeze.

Junita N.
May 22, 2016
I really wish I could give a higher rating. I really wanted to love the place, but perhaps my expectations were too high. Ye Olde Smokehouse was indeed quaint and cozy. Too cozy in fact that my senior citizen mum had problems locating things in our family suite because the lighting was very dim. I suppose the place is better suited for romantic getaways for a (young-ish) couple who don't mind fumbling about in the suite... but not so much for warga emas with eyesight problems and creaky old knees. The bigger disappointment was our dinner. Maybe it was our choice of food. We're not big red meat eaters, so we stuck to the (what we thought were) safer options of chicken and fish. As soon as my salmon arrived, I regretted not opting for the Beef Wellington. Since coming home after several years overseas, I have yet to taste excellent and fresh salmon in Malaysia. My mum too did not enjoy the cod and chips as the batter was way too thick. Dessert was another disappointment. For the price of RM33, the creme brulee was small and the uneven texture was both runny and eggy... something so basic and they couldn't get it right. Manu of My Kitchen Rules would probably give it a 3 out of 10 (if he's feeling generous). Best bits: The surrounding gardens, afternoon tea, and substantial breakfast that kept us full til teatime. Not so nice: Dimly lit suite, lack of hooks for our towels and clothes in the bathroom, food prices.