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Swiss-Garden Resort & Spa Kuantan, Cherating
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Number of rooms: 304
Location: Balok Beach
Address: 2656~2657, Mukim Sungai Karang, Balok Beach Beserah, Kuantan,, Cherating, Malaysia
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Check-in:
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Check-out:
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Rooms:
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Adults:
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Children (2-11):
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Swiss-Garden Resort & Spa Kuantan Cherating Info
Ideally situated on the pristine white sandy beaches of Balok Beach, the hotel is just off the charming east coast town of Kuantan. The Swiss Garden Hotel provides luxurious accommodation with 304 well appointed and furnished rooms complimented by natural surroundings. Bordered by lush tropical greenery and unspoiled nature, the azure waters of the South China Sea greet you as you head down to the beach. Dining options include the Garden Terrace, Swiss Deli at the Blue Chip Lounge, Malibu Fun Pub and the Blossom Chinese Restaurant. This charming resort is also equipped with an outdoor Jacuzzi, modern styled banquet and conference rooms. The Samsara Spa is the perfect way to indulge in some much needed pampering. Please enter your dates on our secure online booking form to make a reservation at Swiss Garden Hotel Kuantan.
Child age from, to
4 - 12 yrs
Distance from city center (km or miles)
15
Distance to airport (km or miles)
20
Earliest check in (HH:MM)
15:00
Hotel built in (Year)
1998
Parking Service (yes or no)
yes
Room service (yes, no, 24 Hrs)
yes
Time to airport (minutes)
25
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Room Amenities

- Air Conditioning
- Daily Newspaper
- Inhouse Movies
- Desk
- Hair Dryer
- Ironing Board
- In Room Safe
- Television
- Bathtub
- Shower
- Balcony/Terrace
- Satellite/Cable TV
- Jacuzzi bathtub
- DVD/CD Player
- Coffee/Tea Maker
- Complimentary Bottled Water
- Non Smoking Rooms
- Wireless Internet Access (complimentary)
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Facilities

- WiFi
- Car Park
- Family Room
- Hotel/Airport Transfer
- Tours
- Babysitting
- Business Center
- Valet Parking
- Concierge
- Room Service 24hr
- Shops
- Elevator
- Coffee Shop
- Bar/Pub
- Laundry Service/Dry Cleaning
- Meeting Facilities
- Restaurant
- Room Service
- Safety Deposit Boxes
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Sports and Recreation

The recreational activities listed below are available at or near the resort; fees may apply.
- Massage
- Pool (Kids)
- Jacuzzi
- Kids Club
- Gym/Fitness Facilities
- Sauna
- Tennis Courts
- Spa
- Water Sports (Motorized)
- Water Sports (non-motorized)
- Pool Outdoor
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Photos and Room Info

Family Suite
The Family Suite comes with 2 interconnecting rooms that share common bathroom and toilets. One room comes with king-sized bed while the other has twin beds (2 single beds).
No extra bed is permitted in the Family Suite. With existing arrangements, these suite can accommodate 4 adults.
Each suite has its own private balcony.
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Parrot Bar
Parrot Bar is just the place for you to relax and enjoy the breeze of South China Sea. With a location so ideal, hidden away from the hustle and bustle and under a lush canopy of trees, Parrot Bar is the place where everybody knows everybody's name.
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Gym
The health conscious can work out at the Sports Lab Fitness centre under the watchful eyes of their professional trainers.
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Business Centre
Our full service Business Centre is available to cater to your every business requirement. from faxing and typing to photocopying, we provide first-class business facilities that even includes personal secretarial service.
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Swimming Pool
Outdoor freeform swimming pool
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Outdoor Massage
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Garden Terrace
The Garden Terrace serves a variety of Eastern and Western food in a rare but comfortable mix of "kampung" and urban atmosphere.
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Lobby
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Pool View
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Executive Suite
The Executive Suite comes with a seperate bedroom and living room. Under normal arrangements, these suites accommodate 2 adults. With an extra bed, it can accommodate 3 adults. Our suites are perfect for couples on a weekend getaway, small families on vacation or the care-free explorer. Spread out and relax in spacious comfort. You can soak in your private jacuzzi; enjoy the latest blockbuster with your personal DVD player, or simply unwind on your own private balcony with a panoramic view of the South-China sea.
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Deluxe Seaview Room
The Deluxe Sea-View room comes with 2 types of bed combinations; 1 king-sized bed or twin beds (2 single bed types). Under normal arrangements, these rooms accommodate 2 persons each; with an extra bed it can accommodate 3 persons. These rooms can also comfortably accommodate 2 adults and 2 children below the age of 12. Each of these rooms has its own private balcony that overlooks the South-China sea.
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Junior Suite
The Junior Suite comes with a bedroom cum living area. The Junior Suite also has a long bath with built-in shower, 1 King Size bed, a sofa set and a tea table. Under normal arrangements, these suites can accommodate 2 persons. Each room has a private balcony that boasts a panoramic view of a lush green garden.
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Deluxe Garden View Room
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Pool Side Dinner
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Malibu Club
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Swiss-Deli
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The Blossom
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Food, Drink and Entertainment
The Swiss-Garden Resort Kuantan is blessed with five fine F&B outlets for your sheer enjoyments
The Garden Terrace The Garden Terrace serves a variety of Eastern and Western food in a rare but comfortable mix of "kampung" and urban atmosphere. Located on the ground floor, The Garden Terrace overlooks the swimming pool and the beach beyond. From this same spot, early risers will be rewarded with the astounding colours of daybreak as the sun rises above the horizon over the South China Sea. The night scene is equally picturesque especially with the moon's reflection on the calm sea creating an atmosphere that is so romantic and breathtaking that it will refresh even the most tired of minds. These are experiences you will find unique at Swiss-Garden Resort Kuantan.
Opening Hours for The Garden Terrace - 6.30am to 11.00pm. Room Service until 2.00am.
The Blossom The Blossom serves halal Chinese specialties from provinces of Szechwan to Canton. Szechuan Hot and Sour Soup and home-made Chef's Specialties, are among the favourites offered. Each dish is carefully prepared to its final detail by our experienced Chinese Chefs.
Opening hours for The Blossom :
Lunch : 12.30noon till 2.30pm
Dinner : 6.30pm till 10.30pm
Swiss-Deli Swiss-Deli at The Blue Chip Lounge is a great place to mix & mingle with friends or meet new ones. Snack on homemade pastries or cakes accompanied with a cup of tea or freshly brewed coffee while catching up with the latest gossip.
Parrot Bar Need to escape from a very hectic day? ...Parrot Bar is just the place for you to relax and enjoy the breeze of South China Sea. With a location so ideal, hidden away from the hustle and bustle and under a lush canopy of trees, Parrot Bar is the place where everybody knows everybody's name. Indulge in our specially blended cocktails or exotic cool coconut juice. Wind down with pool-playing or just lay in one of the hammocks available. If you need to exercise your lungs, and outdoor karaoke with big wide outdoor screen is also available. As night falls, sit around the bar and enjoy pleasant conversation or simply enjoy juicy and succulent satay, extra large in size, served with our signature homemade peanut sauce.
Malibu Club Malibu Club, contemporary island-themed bar. Happy Hours are from 5.00pm to 9.00pm. Our bartenders will whip up exotic cocktails while you enjoy the live performance of our in-house band. Their energetic and pulsating performance will keep your feet tapping all night long. Opening hours of Malibu is from 5.00pm - 1.00am (weekdays) and until 2.00am during public holidays and weekends.
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Customer Reviews
| Swiss Garden Kuantan June 2009 |
Guest Rating: 7.7 |
ng H.
Singapore
Family with older children
Date of Stay: 23 Jun 2009
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| Value for Money: |
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6/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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8/10 |
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Staff service was excellent. Only hotel to consider when in Kuantan.
Refurbished Hotel Lobby is windy and spacious. There's also piano performance at night where you can sit around and relax. The games, floats and balls available at the pool require a rental fees of RM5. The pool bar is situated outside the pool area, more accessible to the beach. The Chinese Restaurant has great promotional offer, a set dinner for 5 pax was more than enough and cost RM110 only.
Shopping Tip : A new shopping complex - EC Mall. Fantastic food outlets and shoppin - love the donuts, and Black Canyon restaurant.
| Good Holiday |
Guest Rating: 7.3 |
philip H.
Malaysia
Family with young children
Date of Stay: 06 Jun 2009
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| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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8/10 |
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1) Nice and quiet beach
2) Having lunch by the beach
3) Courteous employees
4) Spa
1) Allowing people without proper swimming attire to swim in the pool
2) Flies at the breakfast table
Our first trip to Swiss Garden and we will definitely want to come back. The rooms are clean and breakfast spread is good. However, the flies at the breakfast table are very irritating to us. Having lunch at the Parrot Bar with the cooling afternoon breeze is spectacular. Staff are courteous and friendly. Overall we had great fun.
Restaurant Tip : Should take a short drive to Chukai town for their famous stuffed crabs.
| Lovely hotel and staff |
Guest Rating: 7.3 |
yong J.
Malaysia
Family with older children
Date of Stay: 04 Jun 2009
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| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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6/10 |
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lovely beach, quite shady, lots of hermit crabs.
Friendly staff, the staff at he brakfast buffet was esp helpful and friendly despite the large crowd.
people smoking in the lobby. The lobby should be non smoking.
The hotel is located on Pantai Balok,not too far away from Kuantan town. There were lots of guests as it was the Malaysian school holidays. We were unable to get towels from the pool counter on 2 consecutive evenings depsite having towel chits which clearly stated that only one towel per chit. On both occasions the person in charge of towels wasn't very helpful. We weren't the only ones affected- there were other families too who were not given towels. Seeing that this was peak season, I feel that the management should ensure that there are adequate number of towels for guests.
Parking too was full on Satuday night after 12 midninght. Again, we occupied 2 rooms but brought only one car. While it is expected for the parking lots to be full in the evening, most restaurants are closed by midnight. Management should ensure that there are adequate parking lots- one per room, ideally.
Concierge service was excellent. Courteous and Efficient despite the large crowd. Queuing system for checking in and checking out can be improved. Again a management issue. The staff were very good.
All in all, a lovely place to relax and unwind but best avoided during school holidays.
Restaurant Tip : Pak Su seafood restaurant. A bit pricey but the food is good.
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What's nearby? / Directions :
What's nearby?
- Muzium Negara
- Countryside tour
- Nature Walk
Directions :
Just 8 minutes from Kuantan town, Swiss-Garden Resort, Kuantan is accessible from Kuala Lumpur via the scenic Kanak Highway. Sightseeing delights include popular tourist spots such as The Pekan Gold Mine, the natural Pancing Caves, the Sungai Lembing underground tin mine, the Turtle
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