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Good 6.9
Based on 2272 reviews

Agoda Verified Reviews

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based on 2272 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 6.9
  • Food/Dining 6.0

10 krishnasamy L.
September 20, 2015
Very good
Clean, comfortable and quite
Good and comfortable

6.3 Joo L.
September 20, 2015
Nothing special
Pool, activities.
Feel sad 4 star resort. Dirty.

4.7 Hon C.
September 19, 2015
You are better off staying elsewhere.
They are better alternatives elsewhere

6.3 Choon C.
September 17, 2015
2D1N stay at Desaru Pulai Spring
Staff's attitude is good, swimming pool is clean, a stone's throw away from the beach
overall, no major complaints, but could really do with better food.

6 Chiau Y.
September 15, 2015
Have fun at swimming pool with childrens
swimmnig pool only.
Enjoyed the swimming pool with water slides, my childrens enjoy it. Other wise... the room condition was ok, service was ok. Foods... lousy and expensive.

6.7 muhamad A.
September 15, 2015
everything good
near beach
Hotel is good, clean and all. Breakfast was bad.

6 Jennette F.
September 14, 2015
Good getaway
spaciouse room, nice & clean beach & friendly staff
Overall our stay was good. Staffs are friendly, welcoming and helpful. However, there wasn't much of a food choice. We had our lunch at the hotel and it was very disappointing, service was very poor, it took more than half an hour before they served our food and still was not completely served, salad has no dressing and we had to ask for the dressing before they gave us... Also the food served was not worth of irs price, the taste was not very good. Breakfast was very minimal food choice and not up to 4 star hotel standards.The hotel staff has given us an upgrade and it was great, but when we got our room the terrace door was spoiled and terrace is very dusty. The coffee cups and water heater were not cleaned properly. The location is very nice and beach and pool was clean.

6.7 Chai L.
September 14, 2015
Pulai Desaru
Worth for shirt trip with own transport.

2.3 Chunyue Y.
September 13, 2015
Poor staff service, poor hotel condition
Pulai Desaru Beach Resort & Spa
1. the hotel condition is poor. the bed sheet has blood stain. 2. the hotel staff service is poor. they move your person belongings without permission. they responsed your request super slow. they treated guest very rude without basic courtest.

September 13, 2015
Very relaxing n oeaceful
Food staff m facilities
Very enjoyable