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Good 6.9
Based on 2282 reviews

Recent customer comments

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based on 2282 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.4
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 6.9
  • Food/Dining 6.0

yang S.
July 27, 2015
a nice and private resort
peace, cleanliness, comfortable
only one thing I not feeling well is only one sleepcoat per standard room which we have 2 ppl per room. and the sleepcoat seems like not clean. but any way, all others are prefect!

Barry S.
July 22, 2015
Nice View
Beach, facilities & water park
Great beach view & suitable for family trip

Teoh H.
July 21, 2015
Nice relaxing resort
Spacious room, big swimming pool and near to beach
Nice and relaxing trip

Andy L.
July 20, 2015
Nice getaway but food selection undesirable
Room size
Generally nice place for a getaway, but room kinda rundown. Toilet door was spoilt and was locked up for a period of time prior to arrival of help. In addition, although breakfast timing was indicated as 0700-1030hr, there was not much food left when I reached the cafe at 0930hr. Nonetheless, I appreciated the early check-in and later check-out.

Ling L.
July 20, 2015
I like the environment and the swiming pool
Swimming pool, bad and beach

July 19, 2015
Room is spacious
Free upgrade, good service, newly furnished
Relax n enjoyable stay

Hwee B.
July 16, 2015
Lack of food choices
Fun for kids and quiet
Okay only.. not too crowded like lotus but also not much to do

Guohao L.
July 13, 2015
Poor food standards
Proximity to tourist attractions. Good security.
The breakfast buffet standard was appalling. My wife and I had food poisoning and are still recovering from it. We felt it had to be the breakfast because we did not have anything else on the day when we felt nauseous. We are still recovering from vomits and fever. Bread was stale and weird-tasting on Day 1 and to my horror, the same basket of bread was put out for the next day's breakfast, most probably because there were few guests staying at the hotel. 'Fresh' milk for cereal was not cold from the point that it was placed on the buffet table at 7am. Fruits being put out on the table at 7am also looked liked it was half eaten and not properly arranged...I can only hope it was not from the dinner buffet the night before. It was really a disappointing experience. I am not sure if I would ever visit Desaru again because of this hotel experience.

chong K.
July 04, 2015
Bad manangement with staff are very inefficient
The room service and house keeping are indeed very inefficient and not response well. As if the staff are trying to sabotage the management. Needless to say the coffee house staff are too slow and the drinks and food are bad

July 01, 2015
swimming pool the beach and the durian farm
the bedsheet, all the surrounding are so dusty and dirty. the table lamp and the phone wire came out. the towel is so dirty like those rugs that was on the floor. the water tap was leaking. the toilet flush not working etc etc.