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Very good 7.3
Based on 18456 reviews

Recent customer comments

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Very good

based on 18456 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.2
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 6.6

6.3 Willy L.
October 29, 2015
first world
plaza, casino, food

6.7 Boon L.
October 29, 2015
Value for money hotel at Genting Highland
Conveniently linked to the dining and entertainment, best value and good location

9 Suk T.
October 29, 2015
Best value
Best value, good place, good entertainment
Small room but very clean , best value

6 Loh Y.
October 29, 2015
room conditions
location, weather, casino
prolonged Check-in duration and Water heater not functioning.

October 29, 2015
Resort World Genting
The weather
Just pleasant.

6.7 Matthew T.
October 28, 2015
Reserved but Happy
New Room, Locations, Checking-out systems
The stay was pleasant as we were allocated to the new wings of 3 persons in Tower 2A. Becos it is new, it makes the stay much pleasant as I have had the worst in the previous old tower. The entire place nonetheless are still under renovation thus there weren't much fun to be at.

7 Ng M.
October 28, 2015
Clean, comfortable room
Clean, comfortable , near to shopping

10 Choon H.
October 28, 2015
newly renovated room
renovated, clean, large

3.7 cheekin L.
October 28, 2015
bed bugs in one of the rooms
can't think of any
It was a very unpleasant stay and thankfully it was only for one night. The rooms are very small. There is no hair dryer and not even the basic necessity like a kettle. the room is basically an empty shell with two beds. We booked 3 rooms and there are bed bugs in one of the room where my auntie and uncle slept in. The bugs kept her awake all night. Will never stay in this hotel again!!

7.7 HOR L.
October 28, 2015
Value for money
Value for money
pleasant stay in XYZ room. Quick and easy check in and out using the kiosk. However there are no option to select for double bed/single bed.