arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.3
Based on 18786 reviews

Recent customer comments

Filter by traveler type
Very good



based on 18786 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.6
  • Location 8.2
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 6.6

ANASTASIA I.
Indonesia
November 01, 2015
Budget Hotel
Budget Hotel, Great Facilities, Helpful Staff
It was being nice here... It was so crowded when u check in, but the staffs were nice and helpful to help u for checking in. This hotel has a great facilities. But it was too bad the amusement park still in progress. But it will be ready to be visited next year. The room price is quite cheap, but the room was great, more than I expected.

candyCandy C.
Ireland
November 01, 2015
Disappointed. Big with nothing else.
Check in was nightmare, which can take up to 3 hours. Club room overcharged with no priority for anything. Room is big, clean but basic for the price paid. General attitude to customers : stay but don't ask for more or get lost! Worst hotel ever stayed.

PUANG A.
Malaysia
November 01, 2015
value for money
food at the main lobby is good and good choices.
satisfactory and happy that we had chosen the right hotel for a short stay.

Koh W.
Singapore
November 01, 2015
Room is too far from lift
Clean, small but comfortable and reasonable rate on my travel dates
Lift is too far from room. I saw the rate on different timing - I think the rate should be around 45 to 65 for standard room all year round. It is too expensive to pay more than $70!!!

Gopi K.
Malaysia
October 31, 2015
excellent
clean,comfortable, value for money

Leslie N.
Vietnam
October 31, 2015
Only for 1 night stay
Location, Size, Price
Nothing else but a very great location in Genting But if you are a real tourist, stay somewhere else quiet and relaxing It's popular with the massive size and the room quantity but I think basically for people going there to gamble.

Rogelio Y.
Philippines
October 31, 2015
Great experience.
Location, price and amenities

Gan T.
Malaysia
October 31, 2015
Standard
NIL
Standard stay without much expectation, value for money if advance booking 1 month before trip. Not worth for value if cost more than RM 400.00.

Jason T.
Malaysia
October 31, 2015
One night in Genting Highlands for wife's birthday
Competitive pricing. Room was reasonably clean and appliances looked new. Ample parking and facilities looked decent.
Was ok. However my request for late check out was not even considered. No queen size bed although i had specified during the booking of this request. I find it surprising that a hotel this large can run out of queen size beds. No fridge. Cups provided had lipstick stains. It was quite noisy in the morning with renovation works on going. Besides the indoor activities, i noticed that there were no outdoor areas to enjoy the view or take in the fresh air. Quite dirty outside. Lots of people smoking in the common areas. Such a shame for a highland area so close to the city but offers so little in nature. Would be perfect if there was a balance. Otherwise the stay was a tad uninventful. Only the room pricing is its saving grace.

Fam H.
Malaysia
October 31, 2015
clean and value for money
clean ,conveient