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2015
Very good 7.0
Based on 2454 reviews

Recent customer comments

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Very good



based on 2454 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.5
  • Location 7.6
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 6.9
  • Food/Dining 6.5

CHYI H.
Malaysia
March 01, 2015
disappointed stay
spacious room

OON S.
Malaysia
February 26, 2015
CNY STAY
ENVIRONMENT IS QUITE, CONVENIENT FOR PARKING, ROOM IS CLEAN
The booking department only reserved 1 room for me instead I had booked 2 rooms earlier from agoda.The mistakes shouldn't be happened as this was new year peak season

Fook T.
Malaysia
February 25, 2015
Need a lot of improving
Location, location, quietness

Teh L.
Malaysia
February 25, 2015
Speed up your services!
Friendly, Helpful and Polite.
I was with my 3yrs old son, two maids and two elderly 80 & 81yrs old, one of them wheelchair needed. Staff was very helpful when we arrived. I was requested a extra bed, unfortunately we was waited more than two hours for the mattress to arrived. Location of the hotel is good and convenient, restaurant service was good.

SAMSOL Z.
Malaysia
February 24, 2015
Less Maintenance
Near to Specialist Hospital, Parkson and foodstall
Not satisfied. Swimming pool was closed and not advertised in promotion or hotel website. No suitable activities for kids.

LEONG F.
Singapore
February 23, 2015
Need renovation
King bed is good and room spacious but conditions need to upgrade. Bath room water knob broken, lousy air con and frigde, bed linen not cleaned

Shela S.
Malaysia
February 23, 2015
Nice but needs an update
Quiet, spacious
The hotel is nice, very spacious. The only thing I'd like to see improved on is the feel of it..it was probably a grand hotel in the past but somehow doesn't keep up with the current hotel trends. The furniture, bath tiles all feel a little outdated though they are all clean. Won't mind staying there again.

Kelvin T.
Malaysia
February 23, 2015
Very convenient
Near to shopping mall, famous restaurant
Very comfortable and clean

Put S.
Malaysia
February 22, 2015
Bathroom slight dirty, overall comfortable.
Bed is comfortable, room is spacious for a family of 4. Staffs are friendly

Karim J.
Malaysia
February 22, 2015
Breakfast
For 20 year when we visit Ipoh we have stayed at this hotel, we note that the selection for the breakfast has gone down hill and the food was not refilled when finished