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Recent customer comments

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Very good

based on 2131 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 6.6
  • Location 6.9
  • Room Comfort/Standard 7.7
  • Service 7.2
  • Value for Money 7.7
  • Food/Dining 6.6

Candy S.
June 24, 2016
Short Trip
Just 10mins from Woodlands CIQ. Location not so convenient if you don't have car. But take taxi to various places are near though. Room is big with a living room, microwave and balcony. Plus point is you can see sun rise from balcony if your room is facing the river and the swimming pool got a nice view with statues of dolphins. Food is cold and not fantastic unless it come under an event.

June 23, 2016
In JB with Family
The rooms were spacious. A bit disappointed when my request for an empty bowl to be brought to the room was not entertained . Reason given was that they don't have any empty bowl. This i found to be very lame excuse

Fung S.
June 21, 2016
Overall was a lousy hotel
It is not a customer oriented hotel. No consideration of satisfying consumer's basic need. Consumer are require to have a standing instruction otherwise there will be no housekeeping done. Due to front office laziness to redo the key in the customer's information, they are unwilling to change you to another room. Overall, this was just an apartment converted to a so call Hotel or Resort without any experience of Hotel Management!

Alex L.
June 20, 2016
Double sea view room
Booked double city view room n requested for large bed but was told only left twin bed upon check in. Paid additional $30 per nite for sea view room to get double bed. Room is very big, breakfast not bad n car park with security guard feel safe.

shally C.
June 17, 2016
Staff not so friendly
Every month I will stay in this hotel , overall is good but only staff face did not show a smile, feel proud and unfriendly .

Gayathri N.
June 15, 2016
Beautiful View
Very spacious and nice view. The balcony is nice. Not very dirty but can be cleaner.

Gayathri N.
June 15, 2016
Good Location, Spacious rooms
Very spacious and nice view. The balcony is nice. Not very dirty but can be cleaner.

Jaffa S.
June 15, 2016
Value for money for families
Been here before and this time we got real shocked as eateries within the neighbourhood have increased their prices on food. To get best deal for F&B, we went to the nearest shopping mall instead. As for the hotel breakfast, more could be improved.

Chio G.
June 14, 2016
3D2N stay in 3bedroom apartment
Very spacious and nice view. The balcony is nice. Not very dirty but can be cleaner.

Zarina A.
June 07, 2016
Studio Twin or Double City View
Large room, great facilities and nice location