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Very good 7.1
Based on 5212 reviews

Recent customer comments

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Very good

based on 5212 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 5.5
  • Location 8.5
  • Room Comfort/Standard 7.0
  • Service 7.0
  • Value for Money 7.1
  • Food/Dining 6.2

qiao E.
July 17, 2016
Is ok

Soo S.
July 15, 2016
Still the best hotel at City square mall area. But seems like the hotel is getting more dirty nowadays compare to last time.. cos you could see spider wax at the corner of the room.

Bao N.
July 15, 2016
Room's very small
Check-in was super slow, there's no aircon in the lobby/receptionist, we waited for like 30minutes to get to our room. We had a room facing the street, I guess it's better. Aircon was switched off in the middle of the night. We found a big ceiling hole from the toilet, we called the staff in and they just closed the hole, lucky we did not place any valuables in the room. The pillow's very soft, not my type of pillow. However, location is very near City Square and there's a lot of food choices near the hotel! :)

Chan W.
July 13, 2016
Pleasant stay
Got a free upgrade to deluxe, very happy about it. Staffs are always willing to help and they speak decent english too! Location is great. Only downside is e breakfast which can be improved. Still value for money!

Steven T.
July 13, 2016
poor hotel
check in delay, food not nice, room also not tat expected and lobby no air-con at all was very hot like sona. i wont stay in the hotel anymore.

christine A.
July 11, 2016
location is very good and near JB central and JB immigration
location is very good and near JB central and JB immigration. Food is so so. Quite old building and fasilities

Tong Y.
July 11, 2016
Aircon not cold
Aircon was not really cold enough even we already put it at 16.

Joey L.
July 08, 2016
Love the location and the food stalls around!
Although the first room we checked into had some problem with the aircon, the staff was very kind to upgrade us into another room. Thanks for the lovely arrangement!

Teng L.
July 08, 2016
Good location
Good location

Dwi N.
July 07, 2016
Nice !!
Nice and comfort hotel