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Recent customer comments

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Very good

based on 408 reviews
  • Cleanliness 7.7
  • Facilities 6.6
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.7
  • Value for money 7.9
  • Food/Dining 5.3

July 20, 2016
Great location
Good location, friendly staff

Christina A.
July 15, 2016
Location problem
The location is not strategic even its a 10 minutes walking from city square. At night the road to the hotel is quite dark and quiet, so dont walk alone. Overall the staff are so friendly and helpful.

wai L.
July 14, 2016
great price but poor location
do note there are total 3 ciq hotel in jb itself. we booked wrongly. the one at jalan lumba kuda. u can say there is no taxi will go inside unless with passengers. 2 groups of people hav e to walk 20 minutes to city square jb. while we just use grab car :P rm4 to city square. during night opposite there is mamak i suppose open 24 hours and i manage to catch euro 2016 final there. what i felt insecure is alot indians hanging around that area and its extremely dangerous for a single girl to wander around. i felt insecure even i walk with my gf all the time. mamak staff were friendly ^^

Carl D.
July 12, 2016

shankar G.
July 11, 2016
Normal stay
As usual nice stay and near to city.

Masaharu N.
July 04, 2016
Difficult to approach
It is extremely difficult to find the right road to the hotel from the JB CIQ hall. The right approach from there is first to go down to the bus terminal and walk to the very end, but the road in front is very busy designed for car traffic only. If you are walking in front of the old train station, it is already a wrong road and need to go back to the CIQ hall. The hotel room is fine, but this is the most difficult hotel to find the right way. Best luck to you!

Wendy M.
July 02, 2016
No Wifi, Location Near Ferry Terminal
Location far from city or entertainment but just need take a cab for 10 RM, if just for couple night maybe its quite good stay, the restaurant in the corner of the street is pretty good. The only thing i really like is the silencel environment around this hotel, the street is quiet even in the monday morning. There is a shop like traditional market that selling almost everything. Anyway i had good experienced stay in this hotel, i will stay at this hotel everytime coming to JB. This hotel have another one but i dont know where, maybe next time will try there.

Catherine L.
June 29, 2016
Good Service
Tidy hotel, except for the ant invasion near the bed. but everything else was fine. location is not very convenient to walk to jb sentral but its do-able, just dont do it at night. taxi is safer

Xin C.
June 24, 2016
Very good
Room was clean and pleasantly-designed, 10-15 min walk from JB Sentral but a little out of the way. There were two convenience stores just beside the hotel so you can easily go down to buy toiletries or snacks. Just note that they don't provide toothbrushes and toothpaste!

kong S.
June 18, 2016
Short stay at Hotel CIQ
5 minutes walking to CIQ.