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Recent customer comments

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Very good



based on 1897 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.6
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.1
  • Food/Dining 6.3

Eileen L.
Singapore
April 04, 2016
Value for money
Hotel upgrade my room to Premium room as the Superior room was fully taken. Very spacious room except the bathtub was a little rundown. Overall good stay.

suratman N.
Singapore
March 31, 2016
Nill
No comment

BERNARD W.
United Kingdom
March 30, 2016
SEE BELOW
Location was ideal as we retuned our hire car to Avis next door in the morning. Room carpet needed cleaning as the cleaners rushed in & out (we saw them) so fast they could not clean the carpet - check out the dirt behind the entrance door. Why? The cleaner keeps the door open & when she leaves she closes it leving the dirt behind. The Reception staff were friendly & Ravi the doorman was fantastic helping us with the luggage which we appreciated as my wife had injured her back previously. Location good with eating places nearby. An old hotel which needs some TLC & certainly the elevator needs to go up quicker - if you have been there you will know what I mean!

Zakiah R.
Singapore
March 30, 2016
Ok-ok
Prolly have more channels on tv? And cleaner bathroom? Found a little cockroach when we came.

Toh K.
Singapore
March 29, 2016
Nice Hotel
location, food, fast check in
Check in was fast, overall is ok, room is also spacious

Toh K.
Singapore
March 29, 2016
Nice Stay
location, food, fast check in
Check in was fast, overall is ok, room is also spacious

DIN L.
Malaysia
March 26, 2016
A night at JB
Bath tub so dirty. Standing to shower there also not comfortable. The request from the booking not being entertain. So disappointed.

Lidia P.
Malaysia
March 26, 2016
2 days 1 night
Room w bathtub, breakfast included, friendly staff
This was not my first time stayed in New York hotel, located was close to shopping mall KSL and there's place served food till late nearby the hotel as well.. The only concern was the bathroom in the hotel, shower head is mostly broken for those rooms that I've stayed and pillow are too flat that it cost me shoulder ache sometimes.. Overall stay was fine..

MUHAMMAD A.
Malaysia
March 23, 2016
good for all
nice breakfast and location

Maswan S.
Singapore
March 23, 2016
Towel not up to the standard. No extra pillow for family room. Breakfast quiet ok.
For family room they should provide extra pillows.