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Recent customer comments

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Very good



based on 1935 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.7
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.1
  • Value for Money 7.1
  • Food/Dining 6.3

Salinawati S. from Malaysia
Business travelers
Stayed one night in March 2016
pleasant stay
it was a goods stay
Reviewed May 10, 2016

Zakiah R. from Singapore
Couples
Stayed one night in May 2016
Satisfactory experience
Everything is good except for the cleaniness of the room.
Reviewed May 10, 2016

Chang S. from Malaysia
Couples
Stayed one night in May 2016
Overall good
Except the room a bit old.
Reviewed May 09, 2016

siew-ming F. from Malaysia
Business travelers
Stayed one night in May 2016
Good but Improvement Needed
Had stay in New York JB before. Some improvement to room but overall maintenance needed. Clearing of room service food leftover should be cleared and not left outside door/passage. Noticed that at my next room door for the whole day. Understand this is not housekeeping duties but should have informed room services immediately. Find this common in a many 3 * and below hotels...
Reviewed May 09, 2016

Goh D. from Singapore
Couples
Stayed one night in March 2016
New york
decent hotel in a area with massage / food
Reviewed May 09, 2016

Majmin S. from Malaysia
Families with young children
Stayed 2 nights in April 2016
comfortable and good location
good facilities altho room could use some upgrading. breakfast offers wide variety but taste-wise could be improved.
Reviewed May 06, 2016

Anna S. from Malaysia
Business travelers
Stayed one night in May 2016
Old hotel but spacious. Great breakfast.
Room 1828. Business travellers with 2 colleagues. Hotel is old but they're very spacious. Wifi speed is okay enough from room. Great breakfast, exceeded my expectation. A lot of eateries nearby the hotel. Ample parking space. Cons - slow lifts, super old facilities.
Reviewed May 06, 2016

bee H. from Malaysia
Business travelers
Stayed one night in May 2016
location location location
the hotel location is very strategic the room is very spacious the breakfast varieties can be improved overall ok
Reviewed May 05, 2016

bee H. from Malaysia
Business travelers
Stayed one night in May 2016
location location location
the hotel location is very strategic the room is very spacious the breakfast varieties can be improved overall ok
Reviewed May 05, 2016

Nur M. from Singapore
Couples
Stayed one night in May 2016
A value for money stay
New York Hotel is centrally located and their rooms are big and clean. It is good for families to stay. Their breakfast is also good with a wide spread of choice. There are a number of eateries like western, thai, Satay, Ayam Penyet, Indian food, etc... just opposite the hotel area. Going to the KTM train and main bus station to Singapore at JB central is also a short distance by taxi.
Reviewed May 04, 2016