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Recent customer comments

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Very good

based on 3938 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 8.2
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 7.0

January 05, 2016
Spacious room, good location, clean hotel
Location ,parking, clean
Everything is fine accept for the quilt/blanket is not comfy. I can't sleep well at all because the blanket is too hard. I felt like sleeping under a carpet and it is very dusty. Hopefully they will Change the blanket. Overall i was happy with my stay.

Evelyn T.
January 05, 2016
Location good but condition needs upgrading
So-so only. Wifi signal is bad. Need to stand at the door near the hallway to get the signal. Pretty old hotel, needs re-furbishing.

January 04, 2016
A Pleasant Stay
the location, the nearby shopping centres and the food around the vicinity
Just okay....

Hosnah H.
January 04, 2016
Old hotel shud be 3* Need lots of refurbishment.
Location. But now due to road works not easily accessible to JBCC komtar and city square. Carpark but very dim.
so so for 1 nite stay but not for longer stays. Rooms, toilets and furnitures need to be refurbished.

Hairi R.
January 04, 2016
Given dirty room & bad wifi signal! Bad!
Location near to custom. Food buffet was just normal. Been there more than 3 times always serve the same nasi lemak. Could done better for breakfast.
We chose this bcoz of its location. Concierge staff lack of knowledge and should smile more even when there's a long queue. Should have welcome drinks for the guests during holiday period. Room given to us was NOT CLEAN and they still gave us the room thats not clean! Should have more system for check in guests, double check your room is clean before issue the key card. And the worst thing, u gave another couple the same room u have given us!! They accidentally went inside our room!!! Very very dissapointed!!! Please do something about this!

Adi F.
January 04, 2016
Decent hotel in a great location
Location, Price, Large Rooms

Rukiah H.
January 04, 2016
Safety, convenient & good food
Location very convenient
Very pleasant stay. Good staff & services

Mardiah R.
January 03, 2016
Aircond leaking
near Kotaraya
Aircond leaking.. informed the reception. Then i left my bags with the concierge he asked to leave in front of the door when i came back 5 hours later the bags are still there UNATTENDED! Lucky nothing went missing. They are too lazy to keep the bags in the luggage room. This is not the first time i stay there but this was the first time my bags left outside unattended.

Hong Kong
January 03, 2016
Resonable price, convenient location
Resonable price, convenient location, good breakfast
everything is good, but wifi is slow

Tan S.
January 03, 2016
1. Swimming pool 2. Gym 3. Jacuzzi / Suana / Steam
I like this hotel because the staffs are very friendly and helpful, good location and easy access to City Square shopping mall ans JBCC as well as its swimming pool, gym facility, jacuzzi, suana ans steam bath. It is a very good hotel for relaxation.