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Recent customer comments

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Very good

based on 3936 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 8.2
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 7.0

Norsimaa S.
September 12, 2015
Staycation at Puteri Pacific
Location, Rooms, Food
My family and I stayed at the hotel for 1 night. It was walking distance to 3 malls - JB City Square, JBCC Komtar and connected to Kotaraya. Spent the day swimming in the big pool and kids pool. Also visited the SPA which was really good. Widespread of food for breakfast. Good value for money.

September 11, 2015
Comfortable accommodation
I like to dine at the chinese restaurant , near to shopping ctrs and causeway
Relatively comfortable and convenient

Rosnita S.
September 11, 2015
Imperial Room @Puteri Pan Pacific
Location,Food & Hospitality
Stayed at Imperial Room at 12th Floor...couldn't sleep at night as the aircon make noises.Plugs in room need to change as looked loose. Overall the hotel is greeat. ...good location between Galleria and City Square.

Zulkifli A.
September 11, 2015

Yacob D.
September 10, 2015
No comment
No comment

mohammed Y.
September 09, 2015
Location, Food, Rooms
It was fantastic

Marlina R.
September 09, 2015
Nearest 4-star hotel to City Square and JBCC
Swimming pool, large beds and helpful staff
I had a pleasant stay. Location is near to JBCC, City Square and Immigration.

munira N.
September 09, 2015
location, good breakfast & cleanroom
Nearby my construction site and food court at Galleria.Comfortable room and value for money

Mohamed I.
September 09, 2015
good & comfy stay
spacious, clean, comfy
This my 2nd stay and booked on executive floor. The room deco and color is very cosy and comfotable. The lounge on 16th serves all day refreshment and evening cocktail. The staffs are friendly too. Upon check-out the reception presented the room bill. However my room.has been prepaid. Overall the stay was good.

Ishak J.
September 09, 2015
Clean and near shopping
Clean, near shopping and eatries
Clean, spacious room and near shoppong. Walking distance to bazar karat.