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Recent customer comments

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Very good



based on 3926 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 8.2
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.2
  • Food/Dining 7.0

Mohd H.
Malaysia
August 06, 2015
Nice and comfortable hotel
Spacious, clean and comfortable.
Great stay. Foods are good. Room is quite spacious. No adverse comments. Will definitely come back..

Paridah J.
Malaysia
August 06, 2015
excellent
clean. comfortable. location

MOHD H.
Malaysia
August 05, 2015
Good
Dining excellent
Satisfied

Huat T.
Malaysia
August 04, 2015
Classy at strategic location
Jacuzzi, big and clean room
Nice spacious room with very comfortable bed, except internet line is a bit slow. No floor mat is provided.

Melvin M.
Malaysia
August 04, 2015
A very good stay
location, serenity and cleanliness
very good as I was upgraded and the stay was one of the best I ever had.

Hardiana O.
Singapore
August 03, 2015
Great location. Carpet a bit of musky.
Location breakfast and customer service
Good

Wong S.
Hong Kong
August 03, 2015
Bad
No service, No room provide, check in time late to 19:00 Never book and stay again, didn't know how come no room can provide to all booked customer, when we get there 18:00 recheck in(due to we arrived 12:00 for first check and keep luggages), there had 20-30 person waiting check in??? we had waiting until 19:00 can got the room key. We booked 1 queen bed and pay addition fee to add one more bed, we need to waited 23:00 the bed delivered to our room????

Chandra K.
Indonesia
August 03, 2015
Puteri Pacific Hotel
The location and service are very good.
The hotel used to be much better when it was part of the Pan Pacific group. The stay was pleasant because of the friendly and helpful staff. However, the hotel can do better on maintenance, especially in the bathroom. Thank you.

Lim N.
Singapore
August 03, 2015
GOOD, value for money
loaction, staff
GOOD

fabian U.
France
August 02, 2015
Great experience!
Location, food and service
It was a great stay! Location, food, service is excellent.