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Recent customer comments

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Very good



based on 3890 reviews
  • Hotel Condition/Cleanliness 7.0
  • Facilities 6.8
  • Location 8.2
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.2
  • Food/Dining 7.0

Wan Y.
Singapore
June 27, 2016
Review of Pan Pacific
There is no wi fi at all in the room.

Wan Y.
Singapore
June 27, 2016
Review of Pan Pacific
There is no wi fi at all in the room , even though password is given.

Nur R.
Singapore
June 27, 2016
awesome stay
My family and I had a pleasant and lovely stay for a night but we had a little bad experience when checking in as one of the staff is unprofessional enough to tell us that no room is available but need to wait after 3PM. other than that we are very happy with our stay.

Khairunnisa A.
Singapore
June 27, 2016
Good location great breakfast
Fantastic breakfast. Location was great. Toilet looks a bit old.

Fatimah K.
Singapore
June 27, 2016
Poor room maintenance
Its a disappointing stayed this time. I was given room 0631 and when we walk in the room, we found a dead and dried lizard on the single bed. Call the housekeeping and thankfully they came in on time to change the whole bedsheet n pillowcase. Aircon was spoilt throughout the stay and the toilet ceiling was leaking and water dripped on the floor making it very wet n slippery and its very dangerous for my 3 young kids. In future, please ensure that the room was checked throughly before it was being issued out to the guest.

Hasanah J.
Singapore
June 27, 2016
Great Location
Strategic location and accessibility.

Jeferidin O.
Singapore
June 27, 2016
One night in JB
Close to shopping center & food center. However, could do with minor upgrading of rooms

ZULKIFLIE H.
Singapore
June 26, 2016
High needs of refurbishment
Hotel is in need to refurbish to lift up to the name. Poor wifi coverage in the room. Housekeeping along the corridor very poor. The litters found not being pick up from the timewe chk in till the day ww chk out.Fruits left outside the room not been removed.However, the staffs are gd & fast chk-in. Able to chk out late & left baggage are well kept n secured.

rauzi A.
Singapore
June 25, 2016
Good location, great food
This hotel have always been a place we come back to. The fasting buffet is to die for!!! We make it a point to come back to this hotel as the location is next to komtar mall with excellent food to offer. City square and JBCC is a 10 mins away.

Ng H.
Singapore
June 24, 2016
Hotel require upgrading
Location is near to city sq/JBCC. Room / toilet is big.