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2015
Very good 7.6
Based on 4630 reviews

Recent customer comments

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Very good



based on 4630 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.0
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Heng C. from Malaysia
Families with young children
Stayed one night in February 2015
Met my expectation
location, the best, and convenient
It was alright, rooms maintenance can be improved
Reviewed January 25, 2016

LEE M. from Malaysia
Couples
Stayed 2 nights in December 2015
Value hotel with excellent pool
Large pool, nice interior's decor, and well trained staff
This hotel to amaze me on its interior design where I do like white - president suit type and it generate warm and exclusive feels. Overall, it does match our expectation and definitely we will stay here again for the next visit.
Reviewed January 25, 2016

FONG F. from Singapore
Couples
Stayed one night in January 2016
New experience
nice big room with super big bed.
Surrounding no shopping that's why very quiet. Nice place to relax.
Reviewed January 24, 2016

Wee L. from Malaysia
Couples
Stayed 2 nights in January 2016
Overall the room is spacious and the location is good. 5 mins to city square 20 mins to legoland. We were there for 2 nights but only the first noon had internet. Other timing were either unstable or can't even get connected. Called the customer service and the staff were rather impatient to help. Though they did send us new user name in short notice. The bathroom is rather dated and the water leaking and spilling out of bathtub flooding the bathroom floor.
Reviewed January 22, 2016

Alex N. from Malaysia
Groups
Stayed 3 nights in January 2016
It's ok, but certainly not 5 Star
location, gym, pool
it was alright. Would stay again if the price is under RM200 per night.
Reviewed January 21, 2016

chul L. from South Korea
Families with young children
Stayed 2 nights in December 2015
Good
Place and price
Good.place cause I stayed there due to hospital
Reviewed January 21, 2016

chul L. from South Korea
Families with young children
Stayed one night in December 2015
Good hotel
Place and price
Good placr cause I stayed there for Sultan hospital
Reviewed January 21, 2016

chul L. from South Korea
Families with young children
Stayed one night in December 2015
Good place
Place and price
Good place cause I stayed there due to hospital
Reviewed January 21, 2016

Andrew Y. from Malaysia
Families with young children
Stayed 2 nights in January 2016
Uncomfortable night due to Air-Cond breakdown
Foods and Price
The first night we experience air-cond breakdown and we sweating until morning. Then the hotel change us the new room but also not very cool as normal. I suggested the hotel need to service all the rooms air-conditioning for the travelers to enjoy a comfort stay.
Reviewed January 20, 2016

Chee O. from Singapore
Families with older children
Stayed 2 nights in December 2015
Nice hotel, but disappointed with check-in
Big room, clean and nice view.
Was disappointed with the check-in process. There was a special check-in counter for the Executive room, but there was no signage informing the guest and we have to follow the normal Q. The check-in process took a long time. Although we were upgraded to a better room, we were not told of the Executive privilege that we are entitled to. When we check with the front desk, we were told that we booked a standard room and not the Executive room. When we check-out, their system stated that I have to pay for the breakfast that comes with the standard room. I have to tell show them that my booking was for Executive room without breakfast. Very disappointed.
Reviewed January 19, 2016