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Agoda Verified Reviews

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Good



based on 187 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 6.8
  • Location 7.5
  • Room Comfort/Standard 6.8
  • Staff Performance 6.9
  • Value for Money 7.0
  • Food/Dining 4.9

Lynda T.
Singapore
September 09, 2015
Overall ok the room is very big, no housekeeping.
Location is quite centralize.

Taib A.
Malaysia
September 01, 2015
leo mutiara hotel is not recommended
dissatisfied

Chin L.
Malaysia
August 01, 2015
A lot ants in the room
There was a lot ants in the room

Ong C.
Malaysia
July 18, 2015
Spacious room
Spacious room, Comfortable bed, Safe
I was given a bigger room. It is located at the tallest building in Kota Bharu.

TIANG L.
Malaysia
June 27, 2015
Like being in my own condo
location view price
This hotel actually consists of three condo penthouse unit and it occupies the two topmost floor of a condo complex. The service offered is minimal. There is a 24 hour reception and the rooms are very clean. However, no door man. You let yourself into the hotel with an access card, which you also use for the lift. The rooms are basic, the appointments all worked. Remembering the condo structure, there are huge lounges, furnished with armchairs and dining tables, which are free for all the guests’ use. Since I was alone in these areas most of the time, I felt like it was my penthouse! There are wonderful balconies offering 360 degree views. There is no food and beverage department, but there is a shopping mall downstairs, with food outlets.

Yew C.
Malaysia
April 20, 2015
hidden
view,clean,price
Difficult to find as it is actually a penthouse od a condiminium that changed to be hotel.

Fara N.
Malaysia
March 22, 2015
average
nothing
Difficult to find the entrance. At night to noise with birds sound.

Tan L.
Malaysia
February 25, 2015
ok
ok
ok

Wai K.
Malaysia
February 24, 2015
Penthouse modified into 'hotel'
Good view and strategic location
Located on 29-30th floor. Superb view. Surprised with the amount of bats hanging on the rooftop. Car park not included. Need to call up the receptionist to pick us up from GF as we have no access to the lift.

Sharul S.
Malaysia
February 23, 2015
Nice budget hotel.
Convenient, Secure and nice view
Good and relaxing place to stay. Just a few minor things need to be improve like, 1. Good staff but need to improve on accepting guest arrival like express check in and yo lead guest to a right place of the hotel main entrance. 2. Need to ensure that the pool cleanliness is in order as pool condition is dirty to swim. room/toilets is need to touch up also. So dirty. 3.Room toilet also need some touch up in ensuring guest satisfaction. 4. To improve on tv channel transmission as sometime ok and sometime not. Qifi connection also need to look after as well. Overall is ok!