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Recent customer comments

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Very good

based on 1264 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 5.8
  • Location 8.1
  • Room Comfort/Standard 6.8
  • Staff Performance 7.3
  • Value for Money 7.5
  • Food/Dining 6.2

May 09, 2016
nice to stay here

8 Chua N.
May 08, 2016
Location and room is worth the price.

6.8 hazwan Y.
May 05, 2016
Value for money
Value for money. Though you will need a car to travel from the hotel.

4.4 siti H.
May 05, 2016
no breakfast for us even pay include breakfast
old building

3.6 Sebastian Z.
South Korea
May 04, 2016
Just dissapointing!
They had the dirtiest blanket I ever saw in whole Asia! It was white many years ago. Now it's kind of red and blue! Don't look at it, otherwise you don't want to sleep anymore in this bed! Breakfast was the same. Half fried eggs, cold beans and toast. But the worst of all was the expression in the faces of the guys working there. Only the driver who picked us up from airport was really nice, friendly and kind of happy. Better go somewhere else! Sorry guys!

April 27, 2016
Wonderful experience
Really satisfied wth our stay.. the family room was wonderful.. breakfast was good too..overally jz wonderful..

7.2 Cherry N.
Hong Kong
April 07, 2016
Casuarina Hotel is value for money especially with airport transfer
Though the amenities are a bit old, overall cleanliness is acceptable and points to note that their LCD TV and air-conditioner are new!

7.2 mariani K.
April 04, 2016
improvement part
Need a rubber hose for toilet...

5.2 Hun T.
April 03, 2016
NO Wi Fi
There is No Wi Fi in the Room Even though Wi Fi is in the Reception area , it is Totally Non Existant as the Staff themselves are using the Wi Fi How can I Come back to stay when there is no Wi Fi ? I cannot even send an email out ! 3 Lights in the rooms in my room were blown ! Please avoid this Hotel unless you need to get to the Airport in the shortest time !

4.8 Hun T.
April 02, 2016
If Possible , Avoid !
I booked in on 29 , 30 and 31 March 2016 They had my room 312 on ready call when I came in at 2 pm First impression - Needs Refurbishment Lighting - three bulbs blown but did not replace Toiletries - sufficient but had to request for towels On Day 3 - I went out late after lunch at 3 pm , hung the Please Clean Room sign but no one bothered when I returned at 9 pm , so just called up Housekeeping to get toiletries and coffee / water Breakfast - simple but insufficient , only served with 2 pieces of toast + jam and butter , 2 sausages , 1 egg and coffee - for small eater ok , but for big eaters , insufficient This hotel is very near the Airport Runway , you can hear planes taking off ,otherwise , it is away from the City - no noise from Pubs or Bars If you do not have transport , please do not stay here as it is far from food and the city centre I had a Car Rental , so it was not a problem If I had a choice , I would not stay here again Hope my review helps you to choose