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Recent customer comments

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based on 1755 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 5.3
  • Location 7.5
  • Room Comfort/Standard 6.9
  • Service 6.8
  • Value for Money 7.1
  • Food/Dining 6.4

June 05, 2016
Aircon and heated shower problem
Lack of maintenance

Erni M.
June 03, 2016
Not enough parking space & frozen cold room with faulty temperature regulator
Due to no parking space, we ended up paying additional RM40 for 2 nights overnight parking at 1B mall. The room allocated was frozen cold, even by adjusting the temperature to 30 degrees, the coldness made us to wake up every hour or so to switch on & off the air-conditioner. The hotel somehow has accommodated our request to change room (to a smaller one) & lucky enough that the air-conditioner turned out to be ok. In overall, the rooms are quite run-down and not clean. The tv cabinet shelf was not wiped clean.

tai T.
May 30, 2016
Room is small
Breakfast is very simple

May 26, 2016
Old Bed
I had great stay and sleep for that price, but the bed furniture is old. Overall was okay.

mahadir M.
May 24, 2016
overall - very poor condition
Not value for money at all. Better stay at Klagan or Grand Borneo Hotel . Just next to courtyard hotel. All are attached to 1B SHopping Mall.

May 17, 2016
3 star hotel
Car park not convenient & too expensive (RM10 per entry)...aircond not functioning well

Mohammad M.
May 17, 2016
near 1 borneo
Located within the 1Borneo building.. easy access to the mall

May 16, 2016
My stay at Courtyard Hotel for 2 nights
I stay at this hotel because it is near to the place i have work and its easy for my wife to shopping while im working. I get problems when checking in, the hotel check-in staff mistaken my stay at the hotel. I have paid through Agoda for 2 nights stay at the hotel, but the hotel management make a mistake for 1 night stay only. So the next day, we were asked to check out while i'm at work. Luckily, my wife resolve things after after showing the voucher and explaining that is hotels mistake. The management of hotel apologize for that incident. The cleanliness of the room is disappointing. The room wallpaper has torn out and dirty. The air cond also not cool. Tv channels are not clear/interfered.

Raseetha S.
April 21, 2016
Fridge not working the next morning

Sitti Y.
April 18, 2016
Review of Courtyard Hotel
The shopping market is closed to hotel. You can not access WiFi in the hotel lobby. The receptionist did not serve well. You have to ask the WiFi name and password by yourself