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Recent customer comments

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Very good

based on 1410 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.2
  • Location 8.0
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.5
  • Food/Dining 5.8

Chee L.
September 01, 2014
Comfy but noisy
Location, comfortable bed, plesant staff
The room is small but clean & comfy. The only down side is that there will be night market right outside the hotel. Chances of finding a car park in that area can be quite troublesome.

August 27, 2014
Location, Tidyness and reasonable price.

Kien F.
August 27, 2014
Good Location with Good Value
Location, price & cleaniless
we were satisfied with our stay in the hotel. We were just dissatisfied the fee charged for the airport transfer. RM70 per way. That's too much & expensive. Because city to airport journey is less than 20min.

Wang H.
August 26, 2014
convenient, clean, and cheap
location, room condition, internet
If you take the airport bus and get off at the first stop at the City Center shopping mall, you just cross the road and walk into the area behind the petrol station, and the hotel is located inside a small square near a tiny park where there will be temp night markets after 7 pm. My room has small window open to a construction site which is fine as long as you don't stay in the day time. The room was quiet, clean, with large bed and shower and dryer facilities. My toilet had some leaking which could be annoying. Internet, air con, and LCD TV worked just fine. The gallery lobby had been refurbished and looked great.

Yew L.
August 25, 2014
Pleasant stay with reasonable price
Clean, comfortable, complete facilities
Surprisingly comfortable stay. However, Parking lots in front used by night market cause trouble to park car.

Jacqueline S.
United States
August 24, 2014
Not as good as I expected (or wanted) ...
fast check-in, clean room,
After reading all the reviews, I expected a pretty nice place. Yes, the room looked nice, but the shower was cold, the bed was hard and uncomfortable, and the noise of jackhammers from next door was intense. The wi-fi didn't work well. If you are looking for a basic, inexpensive, clean place (which I was) I'd recommend going around the corner.

Cornelius T.
August 17, 2014
Budget Travel
Free Wifi, keycard lock

Alan B.
United States
August 14, 2014
Affordable & Nice!
Price, comfortable bed, quiet
I had a nice 2 day stay on the 3rd floor. It was a pretty good walk to Suri Sabbah, my main destination. There's a KFC right around the corner and plenty of restaurants within an easy walk. There is night street market right outside the front door. When I asked the front desk to have housekeeping skip my room, they did :)

Igor B.
August 05, 2014
Central and clean
Central, clean, all you need available
Good place to stay, room is small but well equipped and clean

Norman L.
August 05, 2014
room nice/cozy but cramped IF you add an extra bed
cozy clean rooms, well located, decently priced
we had stayed here previously before our climb up mt kinabalu, and we were willing to stay again. we got a deluxe twin room which was clean and had cozy beds, although the room became cramped when we added an extra bed for my brother. the wifi was mostly strong with intermittent periods of downtime. decently and centrally located, although the KK city centre itself isn't so huge. it was funny though cos the bathroom door couldn't be locked and there was a smoked glass partition between the shower area and the rest of the hotel room. for us it wasn't an issue but i can imagine it could be an issue for some travellers.