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Agoda Verified Reviews

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based on 11991 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Staff Performance 8.1
  • Value for Money 8.4
  • Food/Dining 7.3

7 Maggie M.
June 07, 2015
convenient, comfortable & reasonable price
Quite satisfied with the room except the cleanliness of the bathroom.(

6 logeswaran A.
June 05, 2015
good location
location near by all the place

7.3 Sherlly C.
June 05, 2015
1.air conditioner of the room cold and nice view could see through my room 2.hotel staff are nice 3. Room clean

7.7 Michele C.
June 04, 2015
For Business Trip
Room,Location and food

7.7 Michele C.
June 04, 2015
Comfortable Stay
Location,room and food

6 fui C.
June 03, 2015
good but dirty room
nice location

4 Raynelda A.
June 03, 2015
Not Clean.
Location is strategic to mall (Suria Sabah & Wisma Merdeka)
i was traveled with my cousin & 1year+ baby. it was a small room, with two or more big luggage would be a big problem to squeeze inside. Bathroom was not really clean. but i like the toilet bowl, super clean. I guess the housekeeping forgot to vacuum the floor as there were so many food on d floor (my baby almost ate one!) it was not clean at all. Breakfast was poorly served, not too many choice. exactly at 10am (breakfast time finish) all d staff took all the foods from d table, i have no problem with that, just that it would be more nice if the hotel can at least let the plain water. because we were still eating & theres no more water served. i wish they can be a little considerate about the plain water. o spotted theres few guest who arrived at the restaurant 5 minutes before 10am & the staff showed her 'unsatisfed' face (which is not professional at all) the rest is just ok. 0h, the only staff who did their work best is the bell boy. they keep on smiling, unlike the staff we met at the restaurant. the Hotel basically need a lot of work to do to be in the same line like the 3 star hotels.

7 Kian B.
June 02, 2015
Perfect location
Location, location, location
Rooms are small. Food is so-so. Location is the only reason for choosing it.

June 02, 2015
Lack cleanliness and bad front desk
Location , location and location
A bit noisy from the vehicles on the road, staffs hang up the phone when asked to change room.

9 Norazila J.
June 01, 2015
Great Hotel
Great location, clean n comfortable
Room upgraded, and ordered room service. The service was great, the food very nice This is my 2nd time stay at this hotel, and will prefer to stay here again.