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Recent customer comments

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based on 12051 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.6
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 8.4
  • Food/Dining 7.3

lim Y.
June 15, 2015
this hotel is my first choice when visit KK
location, shopping, comfortable room
good location, nearby several shopping complex. easy to get transport if want to go anywhere.

Sheila S.
United States
June 14, 2015
nice hotel
location, service
Good, but the carpets need shampooing,

Nur S.
June 13, 2015
Value for money
Location. Food. Friendly staff.
The room are clean. The location are near to the mall which is next to the hotel itself. But if you are coming by own vehicle be wary because the parking space are limited. There's public parking place behind the hotel but you must shown the parking ticket permit on your vehicle or else the city call officer will compound your car. The hotel does'st even alerting me about this as the first time customer. Overall this hotel is good

Kathy L.
June 13, 2015
nice hotel
clean, good service, good breakfast

kent O.
June 13, 2015
good location
very good location
Stay was good. Good breakfast. Near to shopping mall. Staff were friendly. Will recomend to stay here.

jeetesh K.
June 13, 2015
Worst experience I ever had
the location
Worst experience, overrated and over charged. Room electricity was not working once I checked in the room. One of the room key was not working at all. Receptionist doesn't know how to speak with a guest. After struggling of 30min but couldn't connect to WiFi. Breakfast was awful, especially for vegetarian just toast with butter or jam and potatoes wages. No receipt - bill for my booking so how can I claim back to my company. Worst hotel to stay in.

June 13, 2015
Good Location.

qunzhi C.
June 12, 2015
good place but they have an inefficient reception.
place ,convenient, comfortable
good place ,very convenient for shopping.comfortable room. but they have an inefficient reception. It spent 1 hour for check in which Only one guest queued in front of me.crazy!

man W.
Hong Kong
June 11, 2015
Ok good
Large room

Chong Y.
June 10, 2015
Just walk in short distance to the Suria shopping mall. This is the main reason why I stay here.