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Recent customer comments

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based on 1945 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.8
  • Location 9.0
  • Room Comfort/Standard 8.6
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 7.7
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Yuen Y.
Hong Kong
December 29, 2013
Kota Kinabalu is good for diving and hiking
nice staff, nice room and nice allocation
recommend to people want to have a nice five star hotel in kota kinabalu without too much budget.

Lee L.
December 29, 2013
Centrally located luxury hotel
Centrally located, excellent service, well appointed rooms
Generally satisfactory for a short holiday stay. The menu for buffet breakfast should have more variety and daily variations.

Roy C.
United Kingdom
December 27, 2013
5 star hotel with nice service
Location, Staff and Food
The stay is awesome, fast check in , and allowed late check out till 1pm Seaview room is superb, with 180degree sea view , and you can see sunset just lying on the bed. We had dinner in the inhouse japanese restaurant, the food is nice. The breakfast is nice too, which lots of choice for bread, drink, food. The staff there are friendly, and always with a smile. I will definitely stay in Hyatt again for my next trip.

Xuefeng M.
December 20, 2013
Fantastic stay in Hyatt with seaview room
great seaview, easy access to jetty terminal, close to seafood night market and local food
Very friendly and helpful staff, comfortable room, close to seafood night markets, fruit market and jetty terminal and shopping centre. Every day, we just walk to jetty terminal (10-15 minutes) for snorkiling, go for jacuzzi, steam and sauna in the hotel, buy durian at fruitmarket (20 minutes walk) and go to seafood just 5 minutes walk beside the sea. Can enjoy the sunset from the seaview room.

Kin C.
December 19, 2013
Clean, comfortable, good value
Excellent service, good breakfast and free wifi.

Kin C.
December 19, 2013
Clean, comfortable and good value
The service was excellent, the room comfortable and they offer decent free wifi.

December 19, 2013
large room, centrally locate at town area
restaurant, location, large room
hotel room service was good, nice pool and good location at town area.

Zuraihan Z.
December 17, 2013
great room , breakfast and staff
The room was super clean , the breakfast was great , and the staff was wonderful . The housekeeping is 2x perday..

Mohd I.
December 15, 2013
Great vacation
breakfast, room, swimming pool
the staff is not friendly. But the room hotel is very nice. The only thing i don't like is staff performance

December 13, 2013
Lovely place
Good location, nice and big room with ocean view
It's a great place Close to shopping and nice eateries Cheap and good