| Good location but old and run down |
Guest Rating: 6.7 |
tan C.
|
 Singapore
Family with older children
Date of Stay: 16 Nov 2009 |
| Value for Money: |
|
2/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
10/10 |
|
Receptionists could speak fluent Eng and were helpful (the plumpish young chinese man especially), the view from our sea view room was wonderful, the food at Tanjung Ria was delicious For the price paid, the room is shabby and beds cannot compare to a China local 5 star hotel. I made a booking for 3 guests and they gave me a room with only 2 beds and they took some time to come with the extra bed and towel. Even then they did not give an extra mug (for brushing teeth) or a bathroom or sarong. I would pay a bit more and try Le Meridien the next time which is nearer the newer shopping center Warisan Square and from which a shuttle runs from 1 Borneo (to and fro). Hyatt is a disappointment for the price paid, better wait for the renovation to be completed before staying there as the rooms and carpets and beds and deco are really old, shabby and dated. The Oxtail Stew at the Tanjung Ria cafe is supposed to be a must try according to Wikipedia and the Delicatessen selling bread offers 50% off the cakes and 30% off bread items after 7pm. Must go early as the cakes get sold out real fast. The TV in the room is some CRT TV pulled out of a rather old cupboard. Quite a disappointment.
Hotel Feature Tip : The Oxtail Stew at the Tanjung Ria cafe is supposed to be a must try according to Wikipedia and the Delicatessen selling bread offers 50% off the cakes and 30% off bread items after 7pm.
|
| Excellent Service and Syaff |
Guest Rating: 8.3 |
kenneth W.
|
 United Kingdom
Couple
Date of Stay: 10 Nov 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Very centeral position, Nice sea views. Have to pay for Wi-fi. TV old fasioned & not many channels. Difficult for parking. Having stayed in quite a few different hotels in Kota Kinabalu from 2 to 5 star we thought we would give Hyatt a try this time,
Overall we were not disappointed although a few things needs updating like the TV which was quite old and not much to choose from program wise,
As i have a business back home i needed access to the internet for checking my emails when i called reception to find out about getting free Wi-fi i was told it was charged my the min or £12 a day which i thought was a bit mean as most hotels in K,Kinabalu, give free wi-fi.
We used the restaurant a few times the service was very good and the food well presented.
We took our breakfast in our room which was delivered very quickly on a table beautifully presented with a flower vase and a excellent selection.
The young man who brought us our breakfast was very friendly and efficient.
As for the other staff working at the Hyatt i could not fault them they were wonderful nothing was to much trouble.
its not a cheap hotel to stay at and you could probably find an equivalent hotel with free internet for around the same price but overall it was the staff that made it so pleasurable for us.
Restaurant Tip : Brass Monkey in Kota Kinabalu very good value and good food.
|
| This hotel was a let down |
Guest Rating: 6 |
dapo A.
|
United Kingdom
Couple
Date of Stay: 05 Nov 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
6/10 |
|
The view from the seaview rooms The bath tub was filthy and the drain was blocked They got our booking wrong put us in the wrong room, but thankfully they managed to put us in the room we had originally booked and paid for the following day. the bath tub in both rooms were filthy
|
| Hyatt Regency Kota Kinabalu |
Guest Rating: 8.3 |
therese E.
|
 Australia
Couple
Date of Stay: 26 Oct 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Location was brilliant for shopping and restaurants. Hotel is being renovated at the moment - it's not obvious but when finished the hotel will be beautiful and will lose the dated look. Location is fantastic - just across the road from the central market - with great views of sea and all harbour activity. We had sea view room with balcony which was wonderful. Shennanigans Bar was also a highlight with great band 'Brown Inc' in residence until january 2010. They're from Phillipines and we enjoyed several shows. We also enjoyed the Regency Club with drinks and finger food from 5pm to 7pm each night. Staff at this hotel were lovely - always helpful and having a late check-out til 2pm ensured we will return. The breakfast buffet was fine but we didn't try any of the restaurants as we preferred to roam the local ones instead.
Nightlife Tip : Shennanigans Bar (before 9pm for happy hour) - then the band after 9pm.
|
| One night at Hyatt |
Guest Rating: 7.7 |
asogan A.
|
 Malaysia
Couple
Date of Stay: 26 Oct 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
city centre.
next to shopping centres
close to sea front
Looks old
could use some interior remodeling. One night stay at Hyatt was very relaxing and rejuvenating experiece as we are always busy and moving about. After cheking in we just walked out to the shopping complexes to look around and get something to eat. Nice food and cheap. The bed looked so comfortable we slept from 8pm till 9am next day. That was one of the best sleep in years. Woke up, went for breakfast nearby and hairwash and for our appoinment. It was so convinient.
|
| Trip K. Kinabalu |
Guest Rating: 7.3 |
moon H.
|
Malaysia
Family with young children
Date of Stay: 19 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
8/10 |
|
Need to renovate and upgarde the Furniture Over all this the good Hotel with prime location where many pub around and attrative sea side view and nearby a supermarket and Sunday market which is walking distance from hotel,and also a fresh market which is not very far.
On the service part, can say be good, and friendly the staff.
|
| Trip to K. Kinabalu |
Guest Rating: 6.7 |
moon H.
|
Malaysia
Family with young children
Date of Stay: 18 Oct 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
4/10 |
| Food/Dining: |
|
8/10 |
|
Prime location and good restaurant Renovation need to upgrade Good locality where Fresh Market, Supermarket, Pub, travel spot and covenience store which is nearby.
on the service overall is good and the staff is polite and friendly, good resturant too, room facing seacview can view the panorama of the sea shore where many sea activity are going on.
|
| good location |
Guest Rating: 8.3 |
shi Y.
|
 China
Couple
Date of Stay: 29 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
good location, near the port, as well as the shopping center,restaurant. do not include the breakfast. good location, near the port, as well as the shopping center,restaurant. The room is clear and good service.
Travel tip : can walk to the port from the hotel, which is very convnenience.
|
| Good Hotel |
Guest Rating: 7.3 |
fong P.
|
 Hong Kong
Couple
Date of Stay: 28 Sep 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Nearby downtown
Next to bar area
u can shop , eat and drink everywhere
close to habour, nice view overthere too noise coz the opposite is bar area
too expensive
so far so good
Nightlife Tip : next to bar area
|
| Pleasant stay at Hyatt KK |
Guest Rating: 8 |
silva D.
|
Malaysia
Solo Traveler
Date of Stay: 18 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Nice rooms and nice lobby area perhaps the bathroom could be improved and the rooms be provided with dvd players and more channels on astro. I had a pleasant stay at the hotel. The staff were very welcoming and hospitable. The room was good wexcept that i feel the bathroom could have a shower area and better ad more channels on the tv.
|
| Hotel Experience |
Guest Rating: 7.3 |
yung N.
|
Malaysia
Couple
Date of Stay: 26 Jul 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
The location of the hotel is convenience & the room over looking the sea is splendid especially during the sunset. People is friendly. Unfortunately renovation work is on going presently with noise an irritation. The bell man is not always there when need arises. There are food otlets, shopping centre & night entertainments nearby that make the area popular for strolling at night. The atmosphere in the lobby is comfortable & food in the coffee is also nice to taste. The guest room is acceptable with all the basis utilities being provided. Security in the hotel is being supported by CCTV being installed in the critical areas such as lift & corridor leading to guest rooms. Privacy is seen to be achieved. In general, the stay in the hotel is satisfactory.
|
| The Hyatt Regency Kota Kinabalu Experience |
Guest Rating: 7.3 |
siew P.
|
Malaysia
Solo Traveler
Date of Stay: 28 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Good location in city center.
Clean and serene environment.
Compact gym with adequate facilities Reading materials not provided , newspaper delivery to room not consistent .
Lower floors can be noisy from nearby roads' traffic. I like the location - smack in the city center ,close to the shopping centers,convenient eating places within reach and walking distance to the Sunday Bazaar . Even the morning market and local products stalls are just a short walk across the road . A late night hunger can be satisfied by nearby food outlets which open late . A good place to stay in to explore the sights around Kota Kinabalu city .Staying at one of the sea-facing rooms offer a fantastic view of the changing colour of the sea as the sun shifts to the horizon .
|
| Perfect location Good value for the money |
Guest Rating: 10 |
bo G.
|
 Sweden
Couple
Date of Stay: 05 Nov 2008 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
perfect location,friendly staff, clean Very good value for the money, good location, nice decorated, clean and fresh sauna and fitness center.
Restaurant Tip : Nice restaurant in the hotel and many restaurants outside the hotel.
|
| nice spa |
Guest Rating: 9.3 |
chotaro K.
|
 Japan
Couple
Date of Stay: 16 Apr 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Various restaurants, such as Chinese, Western and Japanse.
And nice spa in this hotel.
Fitness room is good, but more space is better if possible. We went to climb Mt. Kinabalu and stayed this hotel. We went to spa after climbing, it was great! Well trained staff and cozy room. If it's possible, the sea view room would be nicer. Many shops and shopping centres around this hotel.
|
ingo K.
|
 Germany
Couple
Date of Stay: 14 Apr 2008 |
| Value for Money: |
|
8/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Nearby there is a Filipino market,central market and the ferries to the islands.
|