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Nexus Resort & Spa Karambunai

KG Karambunai, Off Jalan Sepangar Bay, Menggatal, Tuaran, Kota Kinabalu, Malaysia (Show on map)

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Nexus Resort & Spa Karambunai Kota Kinabalu - Spa Suite Nexus Resort & Spa Karambunai Kota Kinabalu - Massages at the Beach Nexus Resort & Spa Karambunai Kota Kinabalu - Borneo Garden Deluxe Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa Interior Nexus Resort & Spa Karambunai Kota Kinabalu - Spa Suite Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa Front View Nexus Resort & Spa Karambunai Kota Kinabalu - Nexie Club Nexus Resort & Spa Karambunai Kota Kinabalu - Lobby Nexus Resort & Spa Karambunai Kota Kinabalu - Tennis Nexus Resort & Spa Karambunai Kota Kinabalu - Borneo Spa Nexus Resort & Spa Karambunai Kota Kinabalu - Banana Boat Ride Nexus Resort & Spa Karambunai Kota Kinabalu - Sunset at Pool Villa Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa Nexus Resort & Spa Karambunai Kota Kinabalu - Borneo Spa Foyer Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa - Bathroom Nexus Resort & Spa Karambunai Kota Kinabalu - Swimming Pool
Nexus Resort & Spa Karambunai Kota Kinabalu - Gymnasium Nexus Resort & Spa Karambunai Kota Kinabalu - Penyu Restaurant Nexus Resort & Spa Karambunai Kota Kinabalu - Massage on the Beach Nexus Resort & Spa Karambunai Kota Kinabalu - Jet-Skiing Nexus Resort & Spa Karambunai Kota Kinabalu - Banquet & Convention Nexus Resort & Spa Karambunai Kota Kinabalu - Ballroom Nexus Resort & Spa Karambunai Kota Kinabalu - Themes Function Nexus Resort & Spa Karambunai Kota Kinabalu - Beach Area Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa Garden Nexus Resort & Spa Karambunai Kota Kinabalu - Golfing by the Beach Nexus Resort & Spa Karambunai Kota Kinabalu - Hotel Exterior Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa Exterior
Hotel Area: Tuaran Number of Rooms: 485

Recent customer reviews

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Very Good

7.6

based on
1756 reviews

Value for Money
7.6
Location
7.2
Staff Performance
8.2
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (1756)
Pui S. Families with young children Malaysia, December 25, 2012
Nice hotel rooms and great beach

Room furnishing are very new, good quality interiour with Jacuzzi and steambath. Private beach is very beautiful and clean.
6
I was initially very disappointed by the hotel reception service. We were there at 2pm on 24 Dec to check in, however the staff informed us that our 2 units of 2 Bedroom Spa Suite are not ready yet, so they let us stayed in a temporary 1 bedroom spa suite while waiting for our rooms to be ready. The hotel reception promised to inform us when the room is ready, but we waited until 4pm and no call from hotel reception. I tried to call the hotel reception for half an hour but couldn't get through, so at the end we have to drive back to the hotel reception to check out the room. When we were there, we were told that only 1 of the 2 bedroom spa suite is ready, and we have to check in to that room first. At about 5pm, we noted the second room is ready but no one informed us. What is even more disappointing is that the linens at the second room were incomplete, there was only 1 set of towel (expected 4 sets) and that some of the items were missing like complimentary mineral waters, battery of the remote control to switch on aircon..... As I have previously indicated that I need a baby cot, I was quite surprise to learn that there is no baby cot available as the hotel only has 1 and that one has already been assigned to another room. After all the hastle, we finally headed to the pool at around 6pm and I managed to speak to the Front Office Manager at the lobby and feedback about the poor customer service. The Front Office Manager, Faizi, promised to attend to our needs. And true enough, when we got back to hotel room, I received call from hotel reception and all the items required are promptly provided to us, including the baby cot!! We really appreciate the prompt customer service! Other than customer service, the place is actually a very good place for relaxation, very quiet and peaceful beach!
Kelvin P. Families with young children Malaysia, December 24, 2012
Excellent

Excellent, very quiet and natural surrounding
6.3
Hotel room is a bit old, need to renovate sooner. Should have free umbrella for room guest as souvenir No items in the moni bar Carpet is a bit old and dirty No direct parking space Dinner buffet very expensive rm120++ per head
Kai L. Families with older children Malaysia, December 24, 2012
Great beach but resort needs renovation

Long and clean beach
4
Stayed in Borneo Garden view room for 2D1N. Room is facing garden and within walking distance to the beach and swimming pool. Guest towels are not available in the room therefore requested cleaner outside bring 2 sets for me. However, it took quite a long time apparently the cleaner listened my request but did not act on it but continued to clean other guest room. I cant wait and went to the cleaner's trolley and requested again only she gave it to me, without any apology. i asked why there were no towels the cleaner said maybe be in shortage, which i could hardly believe and i never experience it when stayed in other hotels before this. i would say that this room type needs to be upgraded as most furniture and fittings looks run down. The small (i think is 21") box tv should be at least changed to 32" flat screen LCD tv. There wasn't many channels available and most channel were not clear. Breakfast was fine with many choices. Pool is also fine. I would say The lobby and reception counter needs to be renovated too and it also looks run down. Despite the room issue, i enjoyed the long and clean beach and sea wave.
See K. Families with older children Singapore, December 22, 2012
Nice Resort with wonderful seaview

Large balcony and spacious rooms with seaview
7.7
we stayed 1 night at 2 bedrooms spa suite. the rooms are spacious with wonderful seaview. sea sports such as jet skiing, kayaking, banana boat are only available at the other part of the resort but the shuttle service is quite regular. my girls enjoyed the 'banana boat' very much. peaceful and relax hotel great for family vacation.
Faisal M. Couples Malaysia, December 22, 2012
Location is goiod but liitle bit rundown

Nice ambiance
7
The service was good, room very clean but whole place could have been but place could have been more up tight as it looks a liitle bit rundown. Food average. Go outside to eat as more choices and nicer food around that area
Chee L. Families with older children Australia, December 21, 2012
Lovely Hotel and Service with a smile

Friendly and Helpful Staff, Good choice of activities.
8.7
We stayed at the Nexus Apartments. Saff is friendly and helpful. Good range of activities and programs such as squash, cycling, water sports, and local craft. Each day is packed with activity and there are many choices and variety to choose from. Beach is clean and calm enough for young children to play. Good Recomendation for Family who is looking for a valued for money vacation.
Restaurant Tip: Would be nice to have more local menu (Malaysian) and delicacies
Mohd R. Families with older children Malaysia, December 18, 2012
Lovely villa interior and nice sea view

interior design is simple and comfortable
6.7
this resort is located away from kk about 1 hour away and far from restaurant and shops. have to buy food from outside even not allowed to bring outside food coz its quite expensive for room service. beautiful villa interior with pool but it less attractive landscape and this resort only suitable to rest and away from busy city. food in the restaurant was too little and tasteless and no nasi lemak. there is kitchen but was not allowed to cook unless stayed for more than 30 days.for main lobby which is quite old but its happening.
Sightseeing/Attractions Tip: Can view sunset and sunrise from pool villa
Azam A. Couples Malaysia, December 17, 2012
Great hotel

Excellent service, nice view
9.7
I went to this hotel last month with my wife. It is a nice hotel to go. I love the service provided and the view there was wonderful! The decoration of the room also makes me feel like at home. Malaysia is a wonderful place to visit. Highly recommended to everyone.
Rosalie C. Families with young children Malaysia, December 16, 2012
Spacious Hotel with old facilities

The stuff is very polite.
6
We've just stay for one night. The room is smelly! The stuff there is very polite. Breakfast buffet is very nice. Price is a bit high for the not well maintained hotel.
Ket H. Couples Malaysia, December 16, 2012
Lovely hotel and service with a smile
7.3
It is a very nice hotel with great surroundings, beautiful beach and rainforest. but a bit far from downtown, and expensive of expense.People were friendly and accommodations were great with our two teenagers. However, staff was nice but entire hotel not well maintained.The villa didn't have internet access and pool filter didn't run and wasn't cleaned regularly.And there is kitchen but was not allowed to cook
Sightseeing/Attractions Tip: Can view sunset and sunrise from pool villa

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Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa By the BeachNexus Resort & Spa Karambunai Kota Kinabalu - Spa SuiteNexus Resort & Spa Karambunai Kota Kinabalu - Massages at the BeachNexus Resort & Spa Karambunai Kota Kinabalu - Borneo Garden Deluxe Nexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa InteriorNexus Resort & Spa Karambunai Kota Kinabalu - Spa SuiteNexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa Front ViewNexus Resort & Spa Karambunai Kota Kinabalu - Nexie ClubNexus Resort & Spa Karambunai Kota Kinabalu - LobbyNexus Resort & Spa Karambunai Kota Kinabalu - TennisNexus Resort & Spa Karambunai Kota Kinabalu - Borneo SpaNexus Resort & Spa Karambunai Kota Kinabalu - Banana Boat RideNexus Resort & Spa Karambunai Kota Kinabalu - Sunset at Pool VillaNexus Resort & Spa Karambunai Kota Kinabalu - Pool VillaNexus Resort & Spa Karambunai Kota Kinabalu - Borneo Spa FoyerNexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa - BathroomNexus Resort & Spa Karambunai Kota Kinabalu - Swimming PoolNexus Resort & Spa Karambunai Kota Kinabalu - GymnasiumNexus Resort & Spa Karambunai Kota Kinabalu - Penyu RestaurantNexus Resort & Spa Karambunai Kota Kinabalu - Massage on the BeachNexus Resort & Spa Karambunai Kota Kinabalu - Jet-SkiingNexus Resort & Spa Karambunai Kota Kinabalu - Banquet & ConventionNexus Resort & Spa Karambunai Kota Kinabalu - BallroomNexus Resort & Spa Karambunai Kota Kinabalu - Themes FunctionNexus Resort & Spa Karambunai Kota Kinabalu - Beach AreaNexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa GardenNexus Resort & Spa Karambunai Kota Kinabalu - Golfing by the BeachNexus Resort & Spa Karambunai Kota Kinabalu - Hotel ExteriorNexus Resort & Spa Karambunai Kota Kinabalu - Pool Villa ExteriorNexus Resort & Spa Karambunai Kota Kinabalu - Gazebo at BeachNexus Resort & Spa Karambunai Kota Kinabalu - Beach AreaNexus Resort & Spa Karambunai Kota Kinabalu - Beach Front SuiteNexus Resort & Spa Karambunai Kota Kinabalu - ActivitiesNexus Resort & Spa Karambunai Kota Kinabalu - Borneo SpaNexus Resort & Spa Karambunai Kota Kinabalu - GolfNexus Resort & Spa Karambunai Kota Kinabalu - Swimming poolNexus Resort & Spa Karambunai Kota Kinabalu - SpaNexus Resort & Spa Karambunai Kota Kinabalu - SpaNexus Resort & Spa Karambunai Kota Kinabalu - Fitness RoomNexus Resort & Spa Karambunai Kota Kinabalu - Surroundings

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Customer Reviews - Nexus Resort & Spa Karambunai, Kota Kinabalu

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