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Very good 7.4
Based on 3149 reviews

Recent customer comments

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Very good

based on 3149 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.6
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Staff Performance 8.0
  • Value for Money 7.5
  • Food/Dining 6.9

10 jiyoon H.
South Korea
May 01, 2015
Beach price location
Very good

9.3 Wai L.
May 01, 2015
Extremely nice
Nice view, beautiful beach inside, good service attitude, extremely nice room

9.7 Michael B.
United Kingdom
April 29, 2015
The staff, the beach,cleanliness
Couldn't of wished for a better time there. Very friendly staff and the grounds and beach are stunning High recommended will stay again

7.7 suriawati I.
April 22, 2015
Memorable stay
Staff and friendliness
Everything was perfect only thing the access for the Internet is very limited only at the lobby area..😭😭😭😭

8 Mee T.
April 13, 2015
Needs serious renovation indoor
Quiet, beach, friendly staff
In general it's great. Rooms were not renovated, lots of amenities were missing with bad locks / dryer. Smell was not pleasant indoor if the A/C was turned off. Staff were very friendly though. Hotel was quiet. Will come again but would be great if rooms were refurbished.

3.3 Trong L.
April 13, 2015
lack of maintenance, bad staff performance
I booked their pick up service from airport, once we arrived the driver quickly dropped my bag on the floor one side, after I complete the check-in no body will tell me where is the lift to go to my room and also no body bother my luggage. after that around 10pm the whole hotel was stopped electricity over 2hrs and I only can hide inside the room to wait. I remember the electricity come back after midnight and I quickly go shower, first I use the bath-tube to shower when I open the water that is black color so I changed to the standing shower but the shower head is broken and the pressure of the water has serious problem. After shower I ON the TV but all the channel also unclear and impossible can watch. the second day I report all these issue to the reception and I request to change another room but they told me need to ask their technician come to check first so I said okay and back to my room. I waited 40mins and then I call again and they told me they checked and fixed all the problem, that is so obvious they lied and just tell me already fixed so I tell them all the problem are still here and they arrange the technician come again. I think maybe they want to save the electricity because every night after 11pm the air-con will change to very low and that is a little hot inside the room. With this price and the location so far I'm really feel this price is not worth.

7 Judit S.
April 10, 2015
Good stay just a little too far from KK.
breakfast, seafront, staff
The hotel is rather nice - although we felt it's lagging behind 5 star standards and need a bit of upgrading at certain places. E.g pool bar area. The room was spacious and comfortable. Breakfast was a good mixture of Asian and Western choices. Staff was friendly and helpful. The only issue that the hotel is about a 30-40 minutes taxi ride from KK / airport / ferry station / sights....

7.7 Yuen T.
Hong Kong
April 08, 2015
Nice beaches
nice beach, great breakfast, friendly staffs
we enjoyed the stay in Nexus. The beach is nice, we watch sun set in the beach. It's really lovely.

7.7 Hung W.
Hong Kong
April 08, 2015
Excellent view n conditions , perfect for swimming
Views, beach, facilities
Leisure swim, far away from city (45mins ride), not much ppl, not all restaurant open, but the ocean view is perfect! Reasonable price.

7 Emily Y.
April 08, 2015
Solo stay at Nexus $150 SGD a night
Service / surroundings / spa
I relaxed at the resort for two days on my own. Solo travellers beware - If you are a party of 1 you have to pay for two people for an activity. The beach is peaceful and pretty standard. FOOD: The best food is at King Fisher restaurant but keep in mind it takes roughly 1 hour for food to arrive. To avoid a long wait, turn up at 6:30pm. At 8pm there is always a local performance and they like to involve the crowd too. The selection and quality of food from the pool bar is average and slow to deliver. There is a sunset bar by the beach as well. ACTIVITIES The highlight is the spa. If you pay for a treatment you can hang out in a lounge made for a goddess all day and use the spa facilities such as steam room and sauna. Again, the hotel does not particularly inform guests of this perk so I felt I figured it out all a bit too late. My facial itself wasn't fantastic but I gave them honest feedback which I hope they'll take into account. I also went on a nature trail in the morning which was meant to last 1.5 hours. I was the only person (so I had to pay for 2) and my trek lasted only 20 minutes - apparently there were issues with black cobras so most of the trail was cut off. Giving him the benefit of the doubt that this was true, I would have appreciated it if this was explained to me before I went on the “hike”. OUTSIDE There is a shuttle bus to the city centre. Takes 45 minutes and you have to pay for the bus which is a bit ridiculous. The drop off point is Centre Point. The malls in that area are depressing so get a cab to One Borneo if you can. You can take a taxi to The Shangri-la to see their orangutan sanctuary. It costs over 100 MYR by cab. Nexus has a lot of potential but I feel the management are quite unaware of it. This is definitely not a 5 star resort but has its 90s charm and in spite of a few flaws I had a great time. The attentive and sincere service and attractive surroundings more than makes up for any creases in the way this place is run.