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2015
Very good 7.5
Based on 3177 reviews

Recent customer comments

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Very good



based on 3177 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.7
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 6.9

wai L.
Hong Kong
February 24, 2015
nice
good location good food good service

Lee F.
Malaysia
February 23, 2015
Room and bath room very dirty..im feel so no comfo
I'm feel disappointed..room n bath room very dirty..no comfort at all..inside room fan also broken,when ask the mechanic come also no come n service.. No happy at all~~

wai L.
Hong Kong
February 23, 2015
nice hotel
good service ,location good , nice place

Peter C.
Malaysia
February 23, 2015
Large isolated beach fron resort
Spacious, cleanliness and ambience
Reasonable but was not expecting top class services. Much improvement needed all across from food to room comfort. Mosquitoes are aplenty but no insect repellent provided in room example.

Ye F.
China
February 22, 2015
old hotel that needs revamping
hotel is located right infront of the ocean and beach. my baby loved the beach!
Overall experience Was good. Room was spacious and with Good view of the Ocean. Though it Felt so Old. Plug was loose. Light not working. Floor cracked... Definitely not what I was expecting. Hotel needs a renovation and fine tuning badly.

Jenny Y.
Malaysia
February 21, 2015
Not really wow
Beach very clean
Check in was nice but check out process was slow. First, put a trainee that can't do anything and we need to wait for another staff to help us! Room cleanliness was just ok but the bathroom was terrible .Bathroom door can't close properly and the bath tub was yellowish. The piping was leakage and no toothbrush in the bathroom.

Yun L.
Malaysia
February 21, 2015
Chinese New Year stay
comfortable, quiet & well equipped
As it was on peak season,all the panorama rooms were being fully booked.So we booked Borneo garden.I like the high ceiling of the room, I like the bath tub & spacious washroom. But it seemed a bit overpriced. The toilet bowl was yellow color(maybe it was the old design toilet bowl), u have to call housekeeping to get room slippers & tooth brush (their service is efficient). since karambunaI's business is getting so good, I would suggest that they can do some maintenance from time to time, so it will maintain it's five star name~

kavitha S.
Malaysia
February 21, 2015
The hotel is located in middle of jungle.
Not great at all. As we check out early. Few times blackout in the room. Air conditioning not working properly. When we inform the maintenance took vry long time to look in to it. So its really disturb our holiday.

ming L.
Malaysia
February 20, 2015
3 star
Beach

Kim Y.
Malaysia
February 19, 2015
expensive and not up to 5-star standard
next to the white sandy beach, out of the hustle bustle of the city
though it's rated 5 star but cleanliness wise, it's not "clean" enough. food is super expensive. rooms condition and deco are dated and moldy, definitely in need of upgrades. plus side is: it has a white sandy beach juz at the back which makes people forget about the downside of the hotel/resort.