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2015
Very good 7.4
Based on 3149 reviews

Recent customer comments

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Very good



based on 3149 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.6
  • Location 7.0
  • Room Comfort/Standard 7.6
  • Staff Performance 8.0
  • Value for Money 7.5
  • Food/Dining 6.9

7.3 haziz D.
Singapore
November 22, 2014
Peaceful vacation
Clean, comfortable and quiet
Great place for a relaxing vacation

7.7 Eleanor L.
Malaysia
November 22, 2014
Nice stay
Huge room, comfort and by the beach
Nice beach view fr our room..food very expensive and the aircond control button dont really work..

9 suzana N.
Malaysia
November 20, 2014
PERFECT 4 HONEYMOON
ROOM.VIEW.FOOD
WILL REPEAT AGAIN N AGAIN

6 chai F.
Malaysia
November 19, 2014
The hotel is rundown.
Toilet is spacious, breakfast taste good, staff are kind and polite

6.7 PATRICK R.
Philippines
November 18, 2014
Value for money, free shuttle to downtown.
Respectful staff, Clean and spacious room, nice site.
Our stay in the hotel is very relaxing and comfortable. Although I am disappointed with our trip to Kiliu water rafting, (as it was offered and booked in the Hotel), the activity was shortened only to level 1 tho we paid the whole tour schedule. We were informed by the tour guide that what we paid is for the level 1 tho we can proceed to Level 2 for free but we need to pay extra amount for the transportation service.

8.7 Wang K.
Taiwan
November 18, 2014
relaxing and comfortable stay
very close to the beach and nature environment. comfortable room and reasonable

8.7 Agung G.
Malaysia
November 18, 2014
mr
nice view, far from city and peaceful
ok

7.3 Azreenawatty H.
Malaysia
November 18, 2014
family rest day
next to beach. away from city. great for day off
Great. Relaxing. Kids enjoyed it. Sure we come again.

6.3 Lai O.
Malaysia
November 15, 2014
My holiday experience - Sabah hotel- Nexus
The hotel room view, the beach, the room comfort.
All ok and wonderful stay , but very upset with the below: 1) with the hotel front office staff.. Jessicca (maybe wrong spelling, sorry) Request for my credit card stating she need to verify my booking, so I pass the credit card to her and she actually took my card and swap RM500 as a room deposit without my knowledge! Till I receive a SMS message when I reach my room. Very not ethical as you must at least ask permission or ask if the deposit will be in cash or via credit card. Nobody ask and was inform by my card bank. Thanks to the transaction SMS or I will feel cheated if I find out later. 2) was disappointed when I tried getting a public cab to town and not utilising the hotel transport. There were a few staff at counter raise their voice tone at me and insist we only take the hotel transport which is double the price of public cab. Nobody wanted to help us until I got real upset n demand to see duty manager.. He was Lawrence which he was kind and arrange a taxi (hotel transport) same price as public cab. In the 1st place... Why make hotel guest so upset and then willing to assist. Anyway, all ok .. need to improve on customer service andwiring friendly with a smile to encourage more hotel guest to return for stay. If I return to stay it will be because of the hotel and not for the service!

6.7 Mohd A.
Malaysia
November 14, 2014
Romantic Vacation
Secure, peace and comfort
The room is OK. However, I think the room reserved by Agoda is far from the main building. A bit disappointment which I can't get the full sea-view.