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Very good

based on 2435 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.4
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.4
  • Food/Dining 7.3

Aik T.
May 02, 2015
Bad customer service
Poor, Very poor and very very poor customer service. I was made to wait for the door key for Half hour when the creception asked me to go straight to the floor and wait. In between I asked at least 2 staff - chambermaid and the floor supervisor to ask if anyone is coming but were told to wait. That wait was half hour until I got furious and told off the floor manager where he use walker talkie to communicate. At last the girl who brought the card half hour later said this is not her job.

Fatmawati K.
May 01, 2015
Comfortable stay
The internal decoration is superb, hotel staffs are friendly and there is a laundry located just behind the hotel which provides reasonable price and opens till 2am,
Food was almost tasteless, I had buffet lunch & breakfast. Food at the Filipino Market was much, much better and cheaper, and within walking distance. So far, I experienced no tummy issues with food at the market. TV channels were very basic. No movie channel. Very boring if you are staying in. No direct access to the beach i.e no private beach, you can see the waterfront though.

liong S.
April 30, 2015
a very good hotel
good location, clean room and good servise
we stay at Promenade Hotel kota kinaballu is good

Jolius G.
April 30, 2015
Good value for money
Near to city centre, seafood restaurant and easily reachable
My stay at Promenade was pleasant.

Mohd J.
April 29, 2015
Good hotel

Wong S.
April 29, 2015
best junior suite room
a mall across the road, easy access to food
loved the junior suite room, good value for money

Federico D.
April 28, 2015
Very clean n comfortable room
The staff was all friendly. Room was clean and comfortable. Lobby was nice

zainal B.
April 25, 2015

mohd O.
April 24, 2015
nice stay at newly renovated room
Great room and lobby facility.

April 22, 2015