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Very good 7.5
Based on 2387 reviews

Recent customer comments

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Very good

based on 2387 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.5
  • Location 8.2
  • Room Comfort/Standard 7.5
  • Service 7.3
  • Value for Money 7.4
  • Food/Dining 7.3

zainal J.
Brunei Darussalam
February 25, 2015
quick checkin. quick checkout. clean toilet.
new and clean . if possible more tv channel and ip tv

Ridzuan J.
February 25, 2015
Good hotel.., good location. Room r great after re
Location Enviroment & value for money

Kong C.
February 25, 2015
Decent hotel but no hot water
location, comfort, clean
Good hotel. Hot water was only luke warm. Expensive for this quality hotel. If the hot water issue is not solved, I wouldn't stay there again. Price is equivalent to 5 star hotel in Kuala Lumpur.

Mohd M.
February 24, 2015
Parking Hotel Expensive
Location, room cleanness and confort
I would say that Promenade has best location among other hotel. Is is not too crowded and hectic but, still access to the hotel lobby a bit weird since we need to enter junction in front of Marina Court. Parking fees a bit expensive since it is per entry. Hotel should charge per daily not per entry.

yap K.
February 24, 2015
clean, comfort and shopping
the hotel is near all the shopping mall

Norazlinda Z.
February 23, 2015
nice design comfortable

Lucia L.
February 23, 2015
Love it
Clean room, very helpful staff and love the food in the cafe.
Very good and enjoyable. Love the hospitality too.

February 22, 2015

Ruhiyati T.
February 22, 2015
Everything within a short distance.
Nearby new shopping mall and food place. Newly refurbished.
The room is newly refurbished and confortable. Booked for two but only given breakfast for 1 person. We were not inform by the front desk during the check in and was surprise when we received bill for 1 person for our breakfast. Because we were in hurry to join our tour, we just paid the amount but we didn't take breakfast there again for the next 2 days of our stay. Breakfast is so-so only and not worth the RM50/person that we paid. They are very particular about their towels as we took their towels for our snorkeling trip and when we come back to our room, we received letter from housekeeping informing us that their towels are missing and if possible for us to locate it for them. But they did gives us additional towel when we requested for it after we explain to them that we took the towel out for our day trip. Overall it was ok but it would prefer to stay in another hotel next time.

Vickneswaran J.
February 21, 2015
Good stay for business purpose
Location, Wifi , Bed
Was very convenient because the hotel is located near to waterfront .