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Excellent 8.5
Based on 1155 reviews

Recent customer comments

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based on 1155 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.9
  • Location 7.8
  • Room Comfort/Standard 9.1
  • Service 9.0
  • Value for Money 7.9
  • Food/Dining 8.3

ChenJu C.
April 11, 2016
Nice place and nice people
Would like to visit next time

Peter S.
United Kingdom
April 10, 2016
A perfect luxurious end to our Borneo adventure
The Rasa Ria is pricey (especially food and drink) but they provide a really high quality service and the hotel is lovely. The rooms are immaculate, spacious and very comfortable. The facilities are also excellent. There are plenty of sun beds, the pools are lovely and I can recommend the spa too.

Jaafaruddin L.
Brunei Darussalam
April 05, 2016
Very nice place and love to stay there again👍🏻

April 05, 2016
Great for a family weekend!
We enjoyed Shangri-La Rasa Ria Resort with our baby. The room is fine, but old fashioned, very classic. the value for money is at the staff, facilities and location

Indranil B.
April 04, 2016
I will rate it as 9+++
It's an excellent resort. Awesome spread of buffet...lovely beaches. Even if you are just relaxing in the hotel it is fantastic.

Craig M.
United Kingdom
April 02, 2016
4 day stay in KK
The hotel itself was nice and the beach and pools fantastic. The food and drink were very overpriced however and as there was no where else to go nearby you had to eat and drink there. This spoil it a little bit as we already paid a lot of money for the room.

Stefan W.
March 30, 2016
Fantastic service
The little things really make a difference

United Kingdom
March 27, 2016
Paradise...for families
Just got back from 5 nights of stress-free bliss. Spacious room in Garden Wing overlooking the beach. Resort is very busy and caters for families well with lots of activities for kids and teens. My boys loved trying out the archery. Beach is huge but not popular during the day, I think there were jellyfish. More busy late afternoon to see sunset and play beach sports. Food was good. Breakfast was rather busy. Buffet meals at Coffee Terrace and Tepi Laut are free for kids (2 kids per one adult, don't let them try to say it's 1 per 1, as website says 2). Current 'Big 20' offer gives 20% off food and activities plus a late checkout - so worth it! It really suited our needs well, but if you are looking for a romantic getaway, better to stay in Ocean Wing. Too many kids on the main side. Orang Utan sanctuary closing end March 2016.

Alma C.
March 06, 2016
An Oasis of Serenity in Rasa Ria
We commend all hotel personnel for their warm courtesy and attention to all our requests. The resort was an excellent venue for a genuine R&R outside the hustle and bustle of the city. However, we would like to suggest FOREX be not limited to major currencies as we have brought Philippine pesos and couldn't find a relatively near venue to buy Malaysian Ringgit.

siu C.
Hong Kong
March 03, 2016
a beautiful hotel
very nice, beautiful, but location is not convenient