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Excellent 8.6
Based on 2026 reviews

Verified traveler reviews

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based on 2026 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 9.2
  • Location 8.6
  • Room Comfort/Standard 9.0
  • Service 8.8
  • Value for Money 7.8
  • Food/Dining 8.3

Tony C.
Hong Kong
November 09, 2014
Enjoy it
good service, clean, and our kids enjoy its swimming facilities very much

Ai G.
November 07, 2014
Nice hotel
location, quiet, spacious
Very pleasant stay and ideal for relaxing

November 06, 2014
simply beautiful
pool, sunset bar n room

Boris G.
November 02, 2014
Excellent resort great value for money
Food, pool views
Excellent resort highly recommend

Tzy T.
October 31, 2014
Excellent Service and Facilities
Service, Facilities and Food

Yevgeniy M.
United States
October 31, 2014
Asian hospitality and comfort
great staff, location, and massage

Su C.
October 29, 2014
Beautiful resort with excellent view
The resort has excellent views & environment, staff are nice & helpful, room is comfortable but a bit run down, location is good & close to the downtown area.

Wai F.
Hong Kong
October 28, 2014
Nearly the 10th stay. Homely feeling. Fantastic.
Very spacious suite that accomodate 1 king size bed and 3 extra beds. The swimming pool particularly the water slides are excellent. Kinabalu club provide complimentary birthday cake.
One of the shower in Mamutik Suite has weak water flow. The children and me missed the bicycle ride in the hotel few years ago.

Newton W.
Hong Kong
October 28, 2014
kids would love it, not so much for adults
water slides, kids' play area, location
We stayed at the older wing (108sqm suite) and it was a bit below Shangri La standard. Our friends stayed at the newer wing and it was newer and better. Kids really enjoyed the water park and water balloon fight. I'd say it's one of the best resort for younger kids. We have tried room service, the Chinese restaurant and breakfast. They were all so so.

Hong Kong
October 28, 2014
Nice place and facilities, but poor service
Swimming Pool, Water Slides & Games (badminton, table-tennis, water war game) near the beach.
Nice and relax place but poor staff service in restaurants