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Excellent 8.2
Based on 1235 reviews

Recent customer comments

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based on 1235 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.1

Jeffrey D.
United States
March 23, 2015
Great splurge stay
Cleanliness, location, staff
This is a great hotel. Old but still elegant and well maintained. Spotlessly clean and big well appointed rooms with really comfortablele beds. Even had a door man. We splurged a bit to stay here and it was well worth it.

March 18, 2015
Great location
Location location location
overall is ok. Location is great and Sunday market is just outside the hotel. Very convenience.

peter B.
United Kingdom
March 16, 2015

Dorothy K.
March 08, 2015
Very good location
centrally located at the center of the city; easy to find food.
comfortable and pleasant staff.

Hong Kong
March 04, 2015
Good location, helpful staffs, comfy bed
Nice hotel, great location, comfortable room
We have a deluxe room with queen bed, room is big, bed is comfortable, and hotel is greatly located in Gays Street where you can find all the renowned restaurants. And there's Sunday Market at the street. Staffs were very friendly and helpful, they helped us called a cab to Mount Kinabalu and negotiated a reasonable price for us. The decoration of the hotel is very classy, overall we are very happy to stay here.

Eng L.
March 03, 2015
overall good
location, cleanliness
Overall, check in was a breeze, room was clean, bathroom clean, location right beside the gaya street Sunday market, with lots of food options around.

Amy F.
March 03, 2015
Pleasant stay
location, convenient, spacious room
Price is reasonable with spacious and comfortable room. Staffs are very attentive and I love the colonial feel in the hotel. Location of the hotel is very convenient.

Nurul K.
March 02, 2015
Worth money.
Worth money.

Naoki T.
March 02, 2015
Nice hotel, nice city, nice people
Nicely located at the end of Gaya street, Staff is friendly, Facility is acceptable
Hotel is located at the end of Gaya Street. Kota Kinabalu is not a big city, so can walk to Jesselton Point (Ferry Port) in 10 minutes, Water Promenade in 20 minutes. There are many restaurants around the hotel. 2 minutes walk to nearest combenience store. There is Sunday market in Gaya Street. Hotel is traditional, but the facility is acceptable even it is a bit old. Hotel staff is friendly and very kind. Price of the hotel is a little bit high, but based on my experience there, I can highly recommend the Jesselton hotel.

February 26, 2015
Comfy and reasonable hotel
Room deco, old design wardrobe (love it) and spacious room