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Excellent 8.2
Based on 1226 reviews

Recent customer comments

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Excellent



based on 1226 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.1

MA H.
Hong Kong
March 04, 2015
Good location, helpful staffs, comfy bed
Nice hotel, great location, comfortable room
We have a deluxe room with queen bed, room is big, bed is comfortable, and hotel is greatly located in Gays Street where you can find all the renowned restaurants. And there's Sunday Market at the street. Staffs were very friendly and helpful, they helped us called a cab to Mount Kinabalu and negotiated a reasonable price for us. The decoration of the hotel is very classy, overall we are very happy to stay here.

Eng L.
Malaysia
March 03, 2015
overall good
location, cleanliness
Overall, check in was a breeze, room was clean, bathroom clean, location right beside the gaya street Sunday market, with lots of food options around.

Amy F.
Malaysia
March 03, 2015
Pleasant stay
location, convenient, spacious room
Price is reasonable with spacious and comfortable room. Staffs are very attentive and I love the colonial feel in the hotel. Location of the hotel is very convenient.

Nurul K.
Malaysia
March 02, 2015
Worth money.
Worth money.

Naoki T.
Japan
March 02, 2015
Nice hotel, nice city, nice people
Nicely located at the end of Gaya street, Staff is friendly, Facility is acceptable
Hotel is located at the end of Gaya Street. Kota Kinabalu is not a big city, so can walk to Jesselton Point (Ferry Port) in 10 minutes, Water Promenade in 20 minutes. There are many restaurants around the hotel. 2 minutes walk to nearest combenience store. There is Sunday market in Gaya Street. Hotel is traditional, but the facility is acceptable even it is a bit old. Hotel staff is friendly and very kind. Price of the hotel is a little bit high, but based on my experience there, I can highly recommend the Jesselton hotel.

TSEN L.
Malaysia
February 26, 2015
Comfy and reasonable hotel
Room deco, old design wardrobe (love it) and spacious room
Good

Mobby P.
Malaysia
February 18, 2015
Convenient city stay
easy access to get food, friendly staff & clean

Tariq K.
United Kingdom
February 11, 2015
Fantastic location and best staff!
location, staff and attached restaurant
This is a fantastic place in the middle of town! The staff is more then just friendly, they really take care of you and help with any query. The rooms are big and have a great aircondition set-up that really allows fora good night sleep. The beds are very comfortable and it is quiet at all times. The attached restaurant is also very good and serves very tasty food at any time of the day. Overall, highly recommended!

wan H.
Malaysia
February 11, 2015
excelance
fantistic n good
Always

Planny L.
Macau
February 08, 2015
Nice to take a short break before to flight
Near the Air port, Comfort, Value