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Recent customer comments

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Excellent



based on 1243 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.2
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.1

Lorna P. from Canada
Couples
Stayed 5 nights in March 2015
Great hotel in the center of town
Location comfort and service
We really liked our stay at the Jessleton. It is a very well maintained hotel with courteous, and efficient staff. The front desk is very knowledgeable about the town and surrounding area. The hotel itself is perfectly situated in the center of the city , directly across from the Old Town White Coffee Cafe . On Sundays the Market is directly in front of the hotel. Movie Theatre is in a mall about three blocks away.
Reviewed April 08, 2015

Nathan D. from Australia
Business travelers
Stayed 2 nights in March 2015
Old, Run Down however Clean
Location
A no frills hotel that banks on its history but doesnt back up with service.
Reviewed April 06, 2015

Lorna P. from Canada
Couples
Stayed 3 nights in March 2015
Beautiful colonial boutique hotel
Location, service and historic
The Jesselton is in the perfect location to explore the town of Kota Kinabalu. Old Town White Coffee is next door as is a 7-11 store. There are two malls within a 5 minute walk. The ocean boardwalk is close as well.
Reviewed March 31, 2015

Jeffrey D. from United States
Couples
Stayed 2 nights in March 2015
Great splurge stay
Cleanliness, location, staff
This is a great hotel. Old but still elegant and well maintained. Spotlessly clean and big well appointed rooms with really comfortablele beds. Even had a door man. We splurged a bit to stay here and it was well worth it.
Reviewed March 23, 2015

MAN C. from Malaysia
Couples
Stayed one night in January 2015
Great location
Location location location
overall is ok. Location is great and Sunday market is just outside the hotel. Very convenience.
Reviewed March 18, 2015

peter B. from United Kingdom
Solo travelers
Stayed one night in March 2015
Hotel
Everything
Good
Reviewed March 16, 2015

Dorothy K. from Malaysia
Solo travelers
Stayed 4 nights in February 2015
Very good location
centrally located at the center of the city; easy to find food.
comfortable and pleasant staff.
Reviewed March 08, 2015

MA H. from Hong Kong
Couples
Stayed one night in February 2015
Good location, helpful staffs, comfy bed
Nice hotel, great location, comfortable room
We have a deluxe room with queen bed, room is big, bed is comfortable, and hotel is greatly located in Gays Street where you can find all the renowned restaurants. And there's Sunday Market at the street. Staffs were very friendly and helpful, they helped us called a cab to Mount Kinabalu and negotiated a reasonable price for us. The decoration of the hotel is very classy, overall we are very happy to stay here.
Reviewed March 04, 2015

Eng L. from Malaysia
Families with young children
Stayed one night in February 2015
overall good
location, cleanliness
Overall, check in was a breeze, room was clean, bathroom clean, location right beside the gaya street Sunday market, with lots of food options around.
Reviewed March 03, 2015

Amy F. from Malaysia
Solo travelers
Stayed one night in February 2015
Pleasant stay
location, convenient, spacious room
Price is reasonable with spacious and comfortable room. Staffs are very attentive and I love the colonial feel in the hotel. Location of the hotel is very convenient.
Reviewed March 03, 2015