My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The Pacific Sutera

1 Sutera Harbour Boulevard, Kota Kinabalu, Kota Kinabalu, Malaysia 88100 (Show on map)

The Pacific Sutera Kota KinabaluThe Pacific Sutera Kota Kinabalu - Pacific Club SeaviewThe Pacific Sutera Kota Kinabalu - Pacific Club Golf ViewThe Pacific Sutera Kota Kinabalu - Pacific Deluxe SeaviewThe Pacific Sutera Kota Kinabalu - BathroomThe Pacific Sutera Kota Kinabalu - ReceptionThe Pacific Sutera Kota Kinabalu - Lobby LoungeThe Pacific Sutera Kota Kinabalu - Meeting RoomThe Pacific Sutera Kota Kinabalu - Fitness RoomThe Pacific Sutera Kota Kinabalu - Hotel InteriorThe Pacific Sutera Kota Kinabalu - Hotel InteriorThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - Pub/LoungeThe Pacific Sutera Kota Kinabalu - Pub/LoungeThe Pacific Sutera Kota Kinabalu - NightclubThe Pacific Sutera Kota Kinabalu - ShopsThe Pacific Sutera Kota Kinabalu - ShopsThe Pacific Sutera Kota Kinabalu - SpaThe Pacific Sutera Kota Kinabalu - SpaThe Pacific Sutera Kota Kinabalu - Recreational FacilitiesThe Pacific Sutera Kota Kinabalu - Recreational FacilitiesThe Pacific Sutera Kota Kinabalu - Recreational FacilitiesThe Pacific Sutera Kota Kinabalu - Hotel ExteriorThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - Garden
Fantastic
2341 reviews
8.2

This hotel can give me a sweet memory, i like the sunset...

Wai, Hong Kong 

The Pacific Sutera Kota Kinabalu - Pacific Club Seaview The Pacific Sutera Kota Kinabalu - Pacific Club Golf View The Pacific Sutera Kota Kinabalu - Pacific Deluxe Seaview The Pacific Sutera Kota Kinabalu - Bathroom The Pacific Sutera Kota Kinabalu - Reception The Pacific Sutera Kota Kinabalu - Lobby Lounge
The Pacific Sutera Kota Kinabalu - Meeting Room The Pacific Sutera Kota Kinabalu - Fitness Room The Pacific Sutera Kota Kinabalu - Hotel Interior The Pacific Sutera Kota Kinabalu - Hotel Interior The Pacific Sutera Kota Kinabalu - Swimming pool The Pacific Sutera Kota Kinabalu - Swimming pool
The Pacific Sutera Kota Kinabalu - Swimming pool The Pacific Sutera Kota Kinabalu - Swimming pool The Pacific Sutera Kota Kinabalu - Restaurant The Pacific Sutera Kota Kinabalu - Restaurant The Pacific Sutera Kota Kinabalu - Restaurant The Pacific Sutera Kota Kinabalu - Restaurant
The Pacific Sutera Kota Kinabalu - Pub/Lounge The Pacific Sutera Kota Kinabalu - Pub/Lounge The Pacific Sutera Kota Kinabalu - Nightclub The Pacific Sutera Kota Kinabalu - Shops The Pacific Sutera Kota Kinabalu - Shops The Pacific Sutera Kota Kinabalu - Spa
Hotel Area: Kota Kinabalu
Number of Rooms: 500

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
2341 reviews

Value for Money
7.9
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.7
All reviews (2341)
Samerjit D. Business travelers Thailand, January 18, 2013
โรงแรมที่ดีและให้บริการด้วยรอยยิ้ม

Luxury and reasonable price
8
The hotel is very conveneint and near the business area. easy to acees to the city and not too far from the airport as well.
Hotel Feature Tip: The hotel is very conveneint and near the business area. easy to acees to the city and not too far from the airport as well.
Charles W. Families with older children Singapore, January 16, 2013
Great location, wonderful service

Shuttle service to city, fairly good breakfast spread, golf course
6.3
enjoyable stay at this hotel, my son loved the pool very much. played 2 rounds of golf in wet weather - still enjoyable. room quite spacious even with the extra bed. staff generally polite and helpful.
Drew V. Solo travelers United States of America, January 16, 2013
Lovely resort location, superb staff

Amazing pools, beach access, five star food and service
9.7
The stay was so nice I retuned a few days later (having missed the experience while at another hotel in a nearby city). I was treated like royalty both stays and will travel to enjoy the pacific and its staff again
Hotel Feature Tip: Try the pools at each of the hotels on the property. The Sapi island shuttle and snorkeling equipment rental package was great and affordable @ 100 ringet
Kam T. Couples Hong Kong, January 14, 2013
Good service and location

Good location
8.7
a very nice hotel, with very good service, located in the central of kk. with their own shuttle bus, easily travel to down town. there are over 5 restaurant inside the hotel . the food are nice and not expensive.
Alan T. Families with young children Brunei Darussalam, January 14, 2013
Great hotel but beds quite uncomfortable

Great views of the islands or city and mountains
6
We have always prefer to stay at Pacific Sutera whenever we visit Kota Kinabalu. However on this trip a few things I have noticed which is quite disappointing: 1) Korean tourist groups are loud and rude especially during breakfast. They would cut queues and make a mess of the breakfast buffet all the time. No offense to Koreans but I think this group of Korean tourists puts my Korean friends to shame. 2) Beds sag in the middle and you can feel the springs. Apparently most of the rooms are the same. Perhaps time for new beds? 3) Swimming pool quite filthy.
Xavier C. Couples Australia, January 13, 2013
Great hotel, sweet pool and staff were excellent!

Pool
9
Spent 5 days staying in town before spending 5 days at the pacific sutera, with plans to relax and recharge. The hotel was perfect for this, very relaxing atmosphere, staff were very helpful and welcoming. The pool is amazing, could easily spend all day there, reading and enjoying a few drinks at the poolside bar.
Sightseeing/Attractions Tip: Check out the Mari-Mari cultural village and Philipeano market
Theo S. Couples Australia, January 12, 2013
Nice comfortable rooms and friendly staff

Beautiful gardens, relaxed atmosphere, island tours etc.
7.3
We were very happy with our stay at the Pacific Sutera. The rooms were comfortable and clean, and the staff very friendly and extremely helpful. We enjoyed the tour of the islands (two islands)and snorkelling, and of course the North Borneo Railway, This was an experience, with interesting sights along the way, and good food supplied, all for a very reasonable price. Highly recommended.
Sightseeing/Attractions Tip: Do not miss the fast boat trip to the islands, snorkelling and definitely do the North Borneo Railway tour. It is very interesting.
Lim C. Couples Malaysia, January 11, 2013
Great & Lovely Hotel

Swimming pool at the beach site
7.3
I book a Deluxe room for 2 nights, when i check-in, was told i been upgrade to junior suite. Have most of the facilities in the hotel, can stay whole day at the hotel itself. I enjoy my 2 days stay at this hotel.
Drew V. Solo travelers United States of America, January 11, 2013
Wonderful

Scenic quiet resort location, amazing pool with beach, staff friendly, food fantastic (lunch buffet & room service)
8.3
Really enjoyed the stay. Booked again a few days later to enjoy again
Chai V. Business travelers Malaysia, January 11, 2013
Great hotel with nice sea view

Big room and excellent service
9.7
Really great hotel to stay with nice sea view and friendly staff. Will sure to stay again in the futere.
 

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support


Customer Reviews - The Pacific Sutera, Kota Kinabalu

NY-AGWEB-3201