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Recent customer comments

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based on 4125 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.4
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.7
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Greg O. from Australia
Stayed one night in June 2014
Fantastic luxury hotel
Swimming pool, location & staff
This is a fantastic hotel. Great swimming pool overlooking the ocean. Excellent service from all staff. Luxurious room and a great view. Easy to get to town and airport but no real need to leave the hotel if you dont want to. The other advantage is you can use the facilities at the Magellan Sutera as well. Cant wait to come back here again.
Reviewed June 09, 2014

Wing C. from Hong Kong
Stayed 2 nights in June 2014
Overall is good, but customer svc need to improve
1. Share resources with Magellan, u can use all the swimming pools. 2. Keep a good distance with the town so that the security is much better3. Unforgettable sunset in Magellan's swimming pool
Reviewed June 09, 2014

soh H. from Singapore
Families with young children
Stayed 3 nights in March 2014
reosrt feel hotel
free shutter bus provided to shopping mall, big swimming pool and big compund
if given a choice again, i will not stay this hotel. the bed is so uncomfortable because the spring is faulty (VERY OLD BED). they should upgrade every thing in the room.
Reviewed June 07, 2014

Mohd E. from Brunei Darussalam
Stayed one night in June 2014
Short KK trip
Private beach, Relaxation, Golf
Has a private beach, so it was well worth it. Breakfast spread was a bit disappointing. Shuttle bus was proved to the city at a reasonable RM3 !!!!...
Reviewed June 06, 2014

Zac S. from United Kingdom
Solo travelers
Stayed one night in May 2014
Easy, Hassle Free
Location, Swimming Pool, Views
Reviewed June 05, 2014

Christian H. from Germany
Stayed one night in June 2014
Not worth the money
The Hotel is okay, but not worth the money. Food is okay but not extraordinary. We booked airport Shuttle and early Check in, both did not work , FAIL! We would not book it again. There are better alternatives in kota kinabalu.
Reviewed June 04, 2014

tsz K. from Hong Kong
Stayed 2 nights in May 2014
Every thing is good
View,staff and room
Reviewed June 03, 2014

LAI W. from Malaysia
Families with young children
Stayed one night in September 2013
clean, big, nice view.
swimming pool, beach, sunset.
Reviewed June 02, 2014

Gerard G. from United Kingdom
Stayed 4 nights in May 2014
it was fab
great staff, quality breakfast and the poolside cafe bar
we enjoyed the short transit time to airport, restaurants open for longer hours and proximity to the scuba diving spots. We will be going back with our golf clubs as there is a 27hole golf course within the hotel grounds in a fantastic setting.
Reviewed May 31, 2014

Jin G. from China
Stayed 2 nights in May 2014
very good hotel
Good room, good food, and good stuff
very nice
Reviewed May 31, 2014