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Recent customer comments

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based on 4101 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.3
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.7

soh H.
June 07, 2014
reosrt feel hotel
free shutter bus provided to shopping mall, big swimming pool and big compund
if given a choice again, i will not stay this hotel. the bed is so uncomfortable because the spring is faulty (VERY OLD BED). they should upgrade every thing in the room.

Mohd E.
Brunei Darussalam
June 06, 2014
Short KK trip
Private beach, Relaxation, Golf
Has a private beach, so it was well worth it. Breakfast spread was a bit disappointing. Shuttle bus was proved to the city at a reasonable RM3 !!!!...

Zac S.
United Kingdom
June 05, 2014
Easy, Hassle Free
Location, Swimming Pool, Views

Christian H.
June 04, 2014
Not worth the money
The Hotel is okay, but not worth the money. Food is okay but not extraordinary. We booked airport Shuttle and early Check in, both did not work , FAIL! We would not book it again. There are better alternatives in kota kinabalu.

tsz K.
Hong Kong
June 03, 2014
Every thing is good
View,staff and room

June 02, 2014
clean, big, nice view.
swimming pool, beach, sunset.

Gerard G.
United Kingdom
May 31, 2014
it was fab
great staff, quality breakfast and the poolside cafe bar
we enjoyed the short transit time to airport, restaurants open for longer hours and proximity to the scuba diving spots. We will be going back with our golf clubs as there is a 27hole golf course within the hotel grounds in a fantastic setting.

Jin G.
May 31, 2014
very good hotel
Good room, good food, and good stuff
very nice

Hong Kong
May 29, 2014
The Pacific Sutera
Good swimming pool and beach

sri K.
May 28, 2014
Wondetful hotel to stay with family
Excellent hotel to stay as we can enjoy all tje water activities