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The Pacific Sutera

1 Sutera Harbour Boulevard, Kota Kinabalu, Kota Kinabalu, Malaysia 88100 (Show on map)

The Pacific Sutera Kota KinabaluThe Pacific Sutera Kota Kinabalu - Pacific Club SeaviewThe Pacific Sutera Kota Kinabalu - Pacific Club Golf ViewThe Pacific Sutera Kota Kinabalu - Pacific Deluxe SeaviewThe Pacific Sutera Kota Kinabalu - BathroomThe Pacific Sutera Kota Kinabalu - ReceptionThe Pacific Sutera Kota Kinabalu - Lobby LoungeThe Pacific Sutera Kota Kinabalu - Meeting RoomThe Pacific Sutera Kota Kinabalu - Fitness RoomThe Pacific Sutera Kota Kinabalu - Hotel InteriorThe Pacific Sutera Kota Kinabalu - Hotel InteriorThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - Swimming poolThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - RestaurantThe Pacific Sutera Kota Kinabalu - Pub/LoungeThe Pacific Sutera Kota Kinabalu - Pub/LoungeThe Pacific Sutera Kota Kinabalu - NightclubThe Pacific Sutera Kota Kinabalu - ShopsThe Pacific Sutera Kota Kinabalu - ShopsThe Pacific Sutera Kota Kinabalu - SpaThe Pacific Sutera Kota Kinabalu - SpaThe Pacific Sutera Kota Kinabalu - Recreational FacilitiesThe Pacific Sutera Kota Kinabalu - Recreational FacilitiesThe Pacific Sutera Kota Kinabalu - Recreational FacilitiesThe Pacific Sutera Kota Kinabalu - Hotel ExteriorThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - ViewThe Pacific Sutera Kota Kinabalu - Garden
Fantastic
2329 reviews
8.2

Scenic view, private port & good customer service...

Song, Malaysia 

The Pacific Sutera Kota Kinabalu - Pacific Club Seaview The Pacific Sutera Kota Kinabalu - Pacific Club Golf View The Pacific Sutera Kota Kinabalu - Pacific Deluxe Seaview The Pacific Sutera Kota Kinabalu - Bathroom The Pacific Sutera Kota Kinabalu - Reception The Pacific Sutera Kota Kinabalu - Lobby Lounge
The Pacific Sutera Kota Kinabalu - Meeting Room The Pacific Sutera Kota Kinabalu - Fitness Room The Pacific Sutera Kota Kinabalu - Hotel Interior The Pacific Sutera Kota Kinabalu - Hotel Interior The Pacific Sutera Kota Kinabalu - Swimming pool The Pacific Sutera Kota Kinabalu - Swimming pool
The Pacific Sutera Kota Kinabalu - Swimming pool The Pacific Sutera Kota Kinabalu - Swimming pool The Pacific Sutera Kota Kinabalu - Restaurant The Pacific Sutera Kota Kinabalu - Restaurant The Pacific Sutera Kota Kinabalu - Restaurant The Pacific Sutera Kota Kinabalu - Restaurant
The Pacific Sutera Kota Kinabalu - Pub/Lounge The Pacific Sutera Kota Kinabalu - Pub/Lounge The Pacific Sutera Kota Kinabalu - Nightclub The Pacific Sutera Kota Kinabalu - Shops The Pacific Sutera Kota Kinabalu - Shops The Pacific Sutera Kota Kinabalu - Spa
Hotel Area: Kota Kinabalu
Number of Rooms: 500

Recent customer reviews

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Fantastic

8.2

based on
2329 reviews

Value for Money
7.9
Location
8.3
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
7.7
All reviews (2329)
Penny G. Couples United Kingdom, June 17, 2012
Efficient, clean business hotel

Location, cleanliness, facilities
8.3
checked in efficiently using the business suit at their recommendation to print out of agoda booking voucher. swiftly shown to our room with our luggage. room was a good size, clean and with well cared for towels and bedding. only downside: our sink surface was broken into three bits and had been epoxy-ed back together. not great athestically speaking. staff were friendly although i didn't like the fact that one male staff member wore sunglasses and you didn't have eye contact or see who he was looking at in their bikini's (!). service in cafe boleh was also very slow at lunchtime even though they were relatively empty. seaquest staff who provided island transfers were a disappointing. they forgot to collect us at 4pm from one of the islands where we spent the day on the beach. when we were left behind we watch all the staff pile onto a boat and one threw their litter over the side. not exactly responsible or the standards i would expect from such hotel staff.
Restaurant Tip: El Centro cafe - a rustic cafe/restaurant, arty and with a charming rustic feel. Very good prices for food (e.g Daily special was a filo pastry vegetable parcel with salad. They try and use organic produce without artificial flavourings such as MSG (widely used in Malaysian restaurants) and everything is prepared freshly.
Simon G. Families with young children New Zealand, June 17, 2012
We keep comeing back here

Handy to island tours, zoo, airport, and kids playground
9.3
The stay this time was little noisy due to the Jazz Festival outside the country club and about 500m from the window. This does only happen once a year and is great if you like Jazz (Mid June). Driving to the zoo from here takes about 20min and getting to the kids playground with musical night fountain takes about 5-10min (drive) Island tours are handled just outside the hotel near the marina, these no need to go to the jetty in town. Lots of pools to swim the kids at, very little shade though.
Derek R. Couples Australia, June 17, 2012
Relaxing hotel to compliment a great holiday

Hospitality of staff, great deal, things to do
9
We were looking for a relaxed end to our holiday and transition back home and this was ideal, no pressures, just plain enjoyable service
Suzanne A. Couples United Kingdom, June 17, 2012
Large tourist hotel but with good faciities

Service good, great location, pool good
6
Large hotel good for families and business travellers. Not very romantic but I was there with a friend to relax. Nice pool which was not that busy bu if the hotel was full I think it would be to small. There seemed to be alot of coach trips and business conferences there.
Nick B. Solo travelers Australia, June 16, 2012
Great facilities, just a little far out from town

Great facilities
8.7
The hotel had everything you needed and there was no requirement to leave if you did not want to. Just a little bit too far out from the town centre (30mins walk)
Ho K. Couples Malaysia, June 15, 2012
Excellent deluxe seaview

Good & polite services~~ convenient
8.7
Good and polite services, Location is quite ok but need to travel by hotel shuttle bus or taxi. Excellent 5 stars hotel with own ferry terminal. Nice garden for photoshots.
Isthen T. Families with young children Malaysia, June 15, 2012
nice but expected more

pool, and easy access to town
5.7
For a 5 star hotel, it lacked the luster you would expect. We entered the room and had blown light globes hot water issues. There is no lift from the car park, and we were not allowed to park in front of check in. so dragging suitcases up the ramp and carrying things to the front door, is not the way l usually check in to a hotel let alone a 5 star one.
Sightseeing/Attractions Tip: go to the near the public park near terminal 2, free musical fountain and great playground area for the kids! Shows start at 7.30pm
Goh S. Families with young children Malaysia, June 15, 2012
lovely hotel and wonderful service

nice view. enjoy so much
10
the sea view is wonderful. i feel lucky to choose this hotel for our last day stay at kk.
Travel tip: that is a bus provide at this hotel.
Hj S. Families with older children Brunei Darussalam, June 15, 2012
Great hotel to stay with family

good entertainment for children at swimming pool facilities
7
We have a pleasent stay with the whole family and we really enjoy the stay. We love sport and adventure facilities provided by the hotel
Sightseeing/Attractions Tip: Boat trip to Menukan Island
Mohammed A. Families with young children United Arab Emirates, June 14, 2012
excellent hotel, great location, friendly staff

location and restuarants available
9.3
pacific sutera is very nice hotel if you would like to stay away from city centre. In fact if you are traveling to KK better you stay away from city it is relaxing and peacful. The hotel contains number of international causines including indian, italian, orintal foods. There are some activities also within hotel that you can do. It is only 5 to 10 minutes drive from KK international airport.
Sightseeing/Attractions Tip: I recommend rafting is very nice if you travel to KK also visit mount Knabalo. There is afternoon-evening cruise which looks also nice but we did't try as we did't have enough time.
 

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