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2015

Ambassador Row Hotel Suites by Lanson Place

No. 1 Jalan Ampang Hilir, KLCC, Kuala Lumpur, Malaysia

Very good 7.6
Based on 5212 reviews

Recent customer comments

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Very good



based on 5212 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

Joon C.
Malaysia
June 24, 2015
Good choice
spacious, clean, comfortable,sufficient parking
Very good

Tan K.
Malaysia
June 24, 2015
Awesome
Location, cleaniness and staff
Satisfied

Rafeah S.
Singapore
June 24, 2015
Poor Reception
The spacious room.
The stay was not great. Overall service given by the front desk was really not a service standard. Totally disappointed with how they handle the guest there. Not going to come back at all!! Poor!!

Chew D.
Singapore
June 24, 2015
Comfortable Stay at KL
Enjoyment and Relax Holiday
Nice , The room was big and aircon was strong. I will come back to stay again if I am coming back to KL.

Stephenie L.
Malaysia
June 23, 2015
Feedback on staying at Ambassador Row Hotel Suites
Nice lobby, free parking, special & unique structure.
Total chaos & disappointment. Early check in was not allowed when we reached around 11am. Adviced by front office staff to come back at 3pm. When we came back hotel to check in at 3pm, room initially assigned for us has been accidentally occupied by another guest (Can you imagine how embarrassed we were when we open the door?). As told by 1 of the front office staff the room was given out by another staff without updating the system. We waited another 30 mins for check in. Duty manager don't even bother to come out to settle the problem. Another minor disappointment at this hotel is hair dryer was not provided. I thought it is a necessity item to be included in the room!!! Hope you all can take this matter seriously.

Jing C.
Malaysia
June 23, 2015
1 night stayed
Good location, clean and comfortable
Good location, but I took 45mins to wait for check in.

mohd B.
Malaysia
June 23, 2015
good location, easy access, nearby attraction
good location, easy access, nearby attraction

Pei C.
Singapore
June 23, 2015
nice
price, staff, room
It was really nice and a quiet place to rest

Josey O.
Philippines
June 23, 2015
Clean, spacious room.
Cleanliness, excellent staff.
Great hotel, will definitely stay again.

Boon S.
Malaysia
June 22, 2015
Value for money stay.
Nice location, good room condition and friendly staffs.