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Very good 7.7
Based on 5313 reviews

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Very good

based on 5313 reviews
  • Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 8.0
  • Food/Dining 6.6

Chin T.
June 18, 2015
Bad Experience Of This Hotel
1.) The room is not ready when i check in 3pm. 2.) The front desk staff very slow when check in. 3.) The room condition really bad and got stain on bed sheet, long bath in bad condition. 4.) Upon check out, the front desk miss placed the slip of my credit card verification slip.

Khairul A.
June 17, 2015
Check in process very slow.
Near KLCC .. good food around the area... nice view
Room good n clean. but the check-in progress superb slow. Our check-in time delay 2 hours.

saurab S.
June 17, 2015
Friendly staff, location, ambience

Mohammad Y.
Brunei Darussalam
June 17, 2015
Nice Hotel, but Check-in takes too long.
Nice Clean Hotel; Good Location, but Check-in Takes Too Long.

June 17, 2015
Check in process
Disappointed on Check in process slow, reception conversation unclear(Speaking English unclear) and location far away from LRT station.

Edwin L.
June 16, 2015
Ambassador row has been good to me all the time!!!
convenience, comfort,flexibility.

Muhammad S.
June 16, 2015
Good place for families
cleanliness, value for money, accesibility

Maximilius W.
June 16, 2015
Needs improvement
Location, Location, Location
The check in counter took too long to process a check in or a check out. There were only 2 staff at a time and even that it was very disarray as they had no system of who came first. The room was not up to par. I was staying in room 315 and took a nap on the sofa one evening. The very next day my body was covered in bed bugs bite. I am certain its not the bed because my wife only slept on the bed and didnt have a single itch. Apart from that, the pantry lack of basic needs such as plates, cutleries, or even a glass. The only plus side is strategic hotel location.

Annie T.
June 16, 2015
value for money
value for money. location. spaces room
Not really a pleasant stay. Dirty bathtub n bathroom. Slow reception(when check in & out). Lousy bed. Smelly carpet. Dirty kitchen & rusted kettle. Love the spaces room.

June 15, 2015
everything was awesome, reception service was slow
room, food, location