arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015

Ambassador Row Hotel Suites by Lanson Place

No. 1 Jalan Ampang Hilir, KLCC, Kuala Lumpur, Malaysia

Very good 7.6
Based on 5196 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5196 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.3
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for Money 8.0
  • Food/Dining 6.6

Siti A.
Malaysia
May 15, 2016
Nice hotel
Value for money.

Nor M.
Malaysia
May 14, 2016
Nice ... Simple....Yet Elegant
Location easy to find... Accomodation nice...quiet..

Elle W.
Malaysia
May 14, 2016
Very Clean but Bad Food
The hotel's premise and durable suite room was very clean. This place is absolutely dust free. Housekeeping does a fantastic job. Credit should be given to the staffs named Shiraz and Suk. They take pride in their work. The studio's kitchenette is also well equipped (upon request). However their F&B arm falls terribly short. Their breakfast wasn't fresh. They served sausages that were cold in the middle, stale crackers and noodles that weren't cooked through. The noodles served were hard and it cause me and my guest terrible indigestion problem. The chefs also have a 'i don't care' attitude when feedback was given. They have NO passion in the food they put out. In fact, they should properly change the F&B team. What a shame! We gave our feedback to the assistant front desk manager Zaky and he was attentive to us. We hope this matter is brought to the managements attention for improvement as we do look forward to coming back.

saleem S.
India
May 13, 2016
Not good
I am not satisfied

Guru R.
India
May 13, 2016
Good place
Very nice for Business Travel

khairul Y.
Malaysia
May 13, 2016
I'm very happy and agree this place is good
I'm very happy and agree this place is good facilities, value for money, clean and very good staff

LEE L.
Malaysia
May 12, 2016
Good service
Good service from all staff

Brian D.
Australia
May 12, 2016
Good location, great room!
I had one of the Duta suites and was very happy with it. The room was clean and it had everything I needed for my stay. The one thing that let it not get a perfect score was the lack of cutlery and kitchen stuff others might need, say, for a family, such as plates. It did have two mugs and two glasses and two teaspoons but nothing else. Some might find that lacking. Otherwise, perfectly adequate for my stay!

MOHD S.
Malaysia
May 12, 2016
Worth
I have something to do at US Embassy, so this hotel quite near and easy for me to get there. Very clean and cosy. Can see twin tower from my room. Worth all money i've paid. No many selection for breakfast, maybe hotel management can add some more meals. Try to find bread but not there. Overall, really good stay.

chua L.
Malaysia
May 12, 2016
Everything is PERFECT but ...
I have rated 5 stars for Value for money, Location, Cleanliness, and Staff. I never really been to any of the facilities other than the cafe so i just rated a 3 star for that. The quality of the room is definitely worth the money. Everything is perfect in there but sadly, our water heater wasn't working properly which was quite troublesome as we have switched on the AC but then when the water heater wasn't working, we had to switch off the AC and made ourselves warm and heat up before we took a bath. We called the receptionist and they sent a technician up for checking. Even though its still not fixed, but thumbs up for the quick response ! Another minor comment for the unit - it would be great if the balcony door can be opened ! We understand it is for safety purpose, especially for family with kids but it we could really enjoy ourselves but taking some nice photos of the city out there. Overall, its was a decent stay and definitely revisit !